Harbour Plaza Resort City

7.5

Fair (3,233 ratings)

Yuen Long District, Hong Kong -

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210 m Kingswood Ginza Shopping Center

280 m Tin Shui Wai Park

1.4 km Hong Kong Wetland Park

Hotel Overview

Harbour Plaza Resort City, located in Yuen Long, is a hotel known for its blend of comfort and convenience, offering a pleasant accommodation experience to its guests. It's praised for its range of facilities and the quality of service. However, like any property, it has its mix of praises and critiques according to guest reviews.

Hotel highlights

Spacious Rooms: Guests appreciate the spacious and comfortable rooms that provide a relaxing experience.
Amenities: The hotel offers a variety of amenities including fitness centers and pools, praised by visitors for their quality.
Scenic Views: Many rooms offer scenic views of the surrounding area, adding a bonus to the guest experience.
Public Transport Accessibility: The hotel is commended for its easy access to public transport, making it convenient for guests to explore the city.
Customer Service: The responsiveness and friendliness of the staff are frequently highlighted as a positive aspect.

Area for improvement

Room Maintenance: Some guests have pointed out issues with room maintenance that can detract from the comfort of their stay.
Wi-Fi Connectivity: Complaints about inconsistent Wi-Fi connectivity in certain areas of the hotel have been noted.
Aged Facilities: A few visitors have mentioned that some of the facilities appear aged and could benefit from an upgrade.
Check-in Delays: There have been instances of delays during check-in, leading to inconvenience for some guests.
Food Quality: While some are satisfied, others believe the food quality could see improvements, based on their dining experiences at the hotel.