Park Plaza Arena Pula

Natasha -11 months ago

3/5

The hotel is nice in many ways but imo has serious flaws too. It is a higher quality than a typical 3-star hotel but they do charge higher as well, so a certain level of services is expected. Good points: Clean rooms, very friendly staff, somewhat small but nice pool. The food is simple but rather good and there’s plenty of choice for breakfast and for dinner. We had dinners included and were happy with that choice. Odd things: A mat glass bathroom door that provides very limited privacy and virtually no sound isolation is a very... interesting choice. So be sure you’re very close with whomever you’re staying there :) Flaws: Worst sunbed wars I’ve ever witnessed. Last of the loungers on the lawn with pine trees get reserved as early as 7:30 a.m. For sunbeds around the pool there’s a bit more time as there are more of those. There are signs saying that reserving is not allowed but the staff doesn’t bother to do anything in this regard, so the signs are pretty worthless. The hotel is located in a very crowded area with an almost constant flow of people from the parking lot, through the hotel area, to the beach. The beach is rather small, so part of the crowd stays on the hotel’s lawn despite the signs that it’s guests only. Again, the staff is supposed to be watching for that but in reality none of them cares (I did complain twice - it didn’t change anything), so the lawn becomes full pretty fast. This is really a shame. I understand that the beach is public but private areas should remain private and it’s the hotel’s job to ensure that. Overall could be a nice place but there is just not enough comfort for the price.