The Sultan Hotel & Residence Jakarta is a well-reviewed accommodation option, offering a blend of comfort, convenience, and luxury. It stands out for its strategic location, comprehensive amenities, and attentive service. However, like any establishment, it has areas where guests feel improvements could be made. Below are the highlighted positive and negative aspects based on user reviews.
1/5
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Safe area
Business
Family
Luxury
Spa
The Sultan Hotel & Residence Jakarta
7.7
(803 ratings)
Special Region of Jakarta, Indonesia -
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770 m Gelora Bung Karno Stadium
1.05 km Kidzania
1.33 km fX Sudirman Mall
Hotel Overview
Hotel highlights
Location
Atmosphere
Breakfast
- Location: Situated in a prime area, making it easy for guests to access various attractions and business districts.
- Amenities: Offers a wide range of facilities including a swimming pool, gym, and multiple dining options.
- Spacious Rooms: Guests appreciate the large and comfortable rooms, providing a restful stay.
- Service: The staff is commended for their professionalism and willingness to assist guests.
- Green Surroundings: The hotel is noted for its lush gardens and outdoor areas, offering a serene escape in the midst of the city.
Area for improvement
- Maintenance Issues: Some guests have encountered problems with room maintenance and cleanliness.
- Outdated Decor: The hotel’s design and furnishings are considered by some to be outdated, needing a refresh.
- Wi-Fi Connectivity: Issues with the Wi-Fi strength and connectivity have been a point of frustration for guests.
- Price Point: A few guests feel that the pricing is somewhat high for the value received.
- Food Quality: While the dining options are varied, the quality of food has been inconsistent according to some reviews.
Amenities
Babysitting
Pool
Breakfast available
Spa
Restaurant
Bar
Room service
Free WiFi
Related hotel videos
7.7RateScore
Total 803 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.5
7.8
booking
301 Reviews
7.5 / 10
expedia
502 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Atmosphere
Breakfast
Cleanliness
Food
Business
Amenities
Fitness
Bathroom
Parking
Pool
Family
Restaurant
Bar
Sleep
Accessibility
Couples
Nightlife
Air Conditioning
Transit
Kitchen
Gym
Entertainment
Wi-Fi
Nature
Wellness
Spa
Location was mentioned 597 times
6% Negative82% Positive
Reviews based on Location
Paul7 months ago
4/5
Upscale serviced apartment & hotel in Jakarta. On-site restaurant and other amenities. Some English spoken. Cash & credit cards accepted. Was pleased with my stay here. Rooms were spacious and comfortable, and AC was more than adequate in each room as well as the common area. Western-style bathroom/toilet. Beds were quite firm but if you're tired enough they'll be no problem!
Chan Chan6 months ago
3/5
It's a shame that the hotel in strategic area but its facilities are not well maintained. Temperature oh their shower water couldn't be adjusted and the room air conditioner wasn't cold.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 707
Number of floors 17
Number of buildings/towers 2
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
46Upload
35Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.9
Coffee
$1.2 - $3.2
Beer 0.5L
$1.3 - $3.5
Meal, inexpensive restaurant
$1.2 - $4.7
Public transport, one-way ticket
$0.2 - $0.3
Taxi 1km (normal tariff)
$0.2 - $0.5
Meal for 2 people, mid-range restaurant, three-course
$11.7 - $35.1
Bottle of mid-range wine
$9.3 - $35.1
McMeal at McDonalds
$2.9 - $3.5
Coke/Pepsi 0.33L
$0.3 - $1.2
Public transport, monthly pass
$5.8 - $29.2
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$1.9 - $8.8
Fitness club, monthly fee
$14.6 - $38
Weather In Special Region of Jakarta
°C
°F
Precipitation In Special Region of Jakarta
mm
in
Air Quality
Unhealthy
PM2.545
PM1082
78
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals