Novotel Makassar Grand Shayla is a hotel highly regarded by its guests for its excellent location and comfortable accommodations. User reviews highlight the hotel's ability to provide a pleasant stay, with a variety of amenities and services. However, some areas for improvement have been pointed out by guests, reflecting a balanced perspective on what the hotel has to offer.
1/5
Safety index
57 out of 100
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Business
Family
Spa
Novotel Makassar Grand Shayla
8.0
(46 ratings)
Makassar, Indonesia -
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910 m Losari Beach
1 km Mall Ratu Indah
1.5 km Pelabuhan Makasar
Hotel Overview
Hotel highlights
- Prime Location: Situated in a convenient area, allowing easy access to local attractions and businesses.
- Comfortable Rooms: Guests have praised the comfort and cleanliness of the rooms, providing a restful sleep experience.
- Attentive Staff: The service provided by the hotel staff is often highlighted as friendly and helpful, enhancing the overall guest experience.
- Amenities: The hotel offers a range of amenities, including a fitness center and swimming pool, which guests have found to be well-maintained and enjoyable.
- Breakfast Variety: The breakfast buffet has received compliments for its variety and quality, providing a great start to the day for guests.
Area for improvement
- Noise Levels: Some guests have reported issues with noise, either from adjacent rooms or the surrounding area, disrupting their stay.
- Wi-Fi Connectivity: Complaints about inconsistent Wi-Fi connectivity have been noted, which can be inconvenient for guests needing reliable internet access.
- Room Maintenance: There have been occasional reports of maintenance issues within the rooms, such as malfunctioning air conditioning or plumbing problems.
- Price Points: A few guests feel that the pricing of the rooms and services could be more competitive, especially considering the value offered.
- Parking Availability: Limited parking space has been a concern for guests traveling with personal vehicles, suggesting an area for improvement in terms of convenience.
Amenities
Kids pool
Kids club
Extra beds/cribs
Pool
Breakfast available
Spa
Parking included
Air conditioning
Related hotel videos
8.0RateScore
Total 46 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.0
expedia
46 Reviews
8.0 / 10
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 320
Number of floors 13
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
38Upload
21Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
67 out of 100
Safe
Nighttime safety
44 out of 100
Risky
Makassar safety index
57
Overall Safety Index
Risky
An average rating of the six safety categories
57 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
44
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
88
Property safety
Very Unsafe
Likelihood of theft.
10
Political safety
Risky
Potential for infringement of political rights or political unrest.
49
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
50
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
60
Mugging or robbery 54/100
Car theft 48/100
Car break-ins 60/100
Home break-ins 48/100
Violent crime severity
Low
40
Physical attacks 40/100
Racism or religion motivated attacks 46/100
Other crime severity
Moderate
56
Insult or harassment in public 40/100
Corruption or bribery 79/100
Drug problem 40/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $0.6
Coffee
$1.8
Beer 0.5L
$1.8 - $2.6
Meal, inexpensive restaurant
$2.9
Public transport, one-way ticket
$0.2 - $0.4
Taxi 1km (normal tariff)
$0.3
Meal for 2 people, mid-range restaurant, three-course
$8.8 - $14.6
Bottle of mid-range wine
$11.7 - $23.4
McMeal at McDonalds
$2.9 - $4.1
Coke/Pepsi 0.33L
$0.4 - $0.9
Public transport, monthly pass
$4.4
Gasoline (1 liter)
$0.6 - $0.8
Mobile phone monthly plan
$1.9 - $3.8
Fitness club, monthly fee
$14.6 - $29.2
Weather In Makassar
°C
°F
Precipitation In Makassar
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals