JW Marriott Hotel in Kolkata has received mixed reviews from guests, with many highlighting its high quality of service and lavish amenities, while some pointed out areas needing improvement.
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JW Marriott Hotel Kolkata
8.5
(826 ratings)
Kolkata, India -
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2.5 km Salt Lake Stadium
2.5 km Science City
4 km Nicco Park
Hotel Overview
Hotel highlights
Food
Atmosphere
Breakfast
- Exceptional Service: Guests consistently praise the attentive and courteous staff.
- Luxurious Rooms: The rooms are spacious and furnished with elegance, providing a comfortable stay.
- Exquisite Dining: Several guests have appreciated the variety and quality of food available at the hotel's dining facilities.
- Top-notch Facilities: The hotel boasts a range of facilities including a well-equipped gym, swimming pool, and spa that have received positive reviews.
- Prime Location: Its location is convenient for both business and leisure travelers, offering easy access to local attractions and transport links.
Area for improvement
Air Conditioning
- Pricey: Some guests feel that the services and amenities come at a high price, affecting the overall value proposition.
- Inconsistent Wi-Fi: There have been complaints regarding the reliability and speed of the Wi-Fi service.
- Booking Issues: A few reviews mentioned difficulties with booking and reservation confirmations, leading to inconvenience.
- Noisy Environments: Due to its prime location, some rooms are subject to noise pollution, negatively impacting the stay for sensitive sleepers.
- Limited Vegetarian Options: Vegetarian guests have pointed out the limited variety of vegetarian dishes in the dining options.
Amenities
Microwave
Extra beds/cribs
Hot Tub
Breakfast available
Spa
Pool
Gym
Parking included
Related hotel videos
8.5RateScore
Total 826 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.8
booking
656 Reviews
8.4 / 10
expedia
170 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
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Atmosphere
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Amenities
Cleanliness
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Family
Restaurant
Pool
Nightlife
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Parking
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Gym
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Food was mentioned 2159 times
19% Negative74% Positive
Reviews based on Food
Niraj Khandelwal6 months ago
5/5
My experience at the JW Marriott was beyond anything I have experienced anywhere else in the world. The customer service, amenities, and food were unmatched. The hotel itself is beautiful and view from the room and pool are breathtaking. I was happy to stay here for my first visit to India - I have never felt more welcomed anywhere in my life. The staff are so kind and accommodating to foreigners (and anyone for that matter). I would highly recommend this hotel for those unfamiliar with the area or culture. While I expect nobody at the hotel who interacted with me will see this review I would like to say thank you again for your hospitality - you have truly made my trip so wonderful. I hope to come back soon.
Pritee Phukan6 months ago
5/5
I recently stayed at JW Marriott and had a great experience during my stay. Here is a detailed review of my overall experience Location: The hotel's location was excellent, situated in the heart of the city with easy access to public transportation . Room: The room was well-maintained. The bed was comfortable. Cleanliness: The overall cleanliness of the hotel was decent. Facilities: The hotel had various type facilities available, including a gym center, swimming pool etc Dining: The food quality at the restaurant was very good. Service: The hotel staff, in general, were polite and helpful.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 281
Number of floors 15
Number of buildings/towers 1
Year Built 2016
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
185Upload
212Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $0.4
Coffee
$0.6 - $2.4
Beer 0.5L
$0.8 - $2.8
Meal, inexpensive restaurant
$1.1 - $5.6
Public transport, one-way ticket
$0.1 - $0.3
Taxi 1km (normal tariff)
$0.2 - $0.6
Meal for 2 people, mid-range restaurant, three-course
$8.9 - $33.4
Bottle of mid-range wine
$3.3 - $16.7
McMeal at McDonalds
$3.3 - $5.6
Coke/Pepsi 0.33L
$0.2 - $0.6
Public transport, monthly pass
$2 - $5.6
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$1.9 - $5.6
Fitness club, monthly fee
$5.6 - $33.4
Weather In Kolkata
°C
°F
Precipitation In Kolkata
mm
in
Air Quality
Unhealthy
PM2.574
PM10136
74
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets