1/5
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Hotel Miralago
7.3
(338 ratings)
Albano Laziale, Italy -
Nearby Castelli Romani Regional Park
2 km Papal Palace of Castel Gandolfo
3.5 km Lake Nemi
Amenities
Breakfast available
![Pet friendly](/_next/image?url=https%3A%2F%2Fstorage.googleapis.com%2Fratepunk-premium-strapi.appspot.com%2Fdog2_8dbb5bdb4f%2Fdog2_8dbb5bdb4f.png&w=32&q=75)
Pet friendly
Free WiFi
Parking included
Restaurant
Bar
Laundry
Housekeeping
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RateScore
Total 338 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
327 Reviews
7.3 / 10
expedia
11 Reviews
7.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
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Food
Location
Bar
Nature
Breakfast
Cleanliness
Amenities
Atmosphere
Restaurant
Parking
Bathroom
Sleep
Business
Family
Wi-Fi
Nightlife
Air Conditioning
Couples
Food was mentioned 77 times
Reviews based on Food
OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told him my opinion of the hotel when I checked out, rather than perhaps apologising for anything, he just looked extremely grumpy and didn't say anything. It is actually kind of a shame - because the location of the hotel is very idyllic, with great views of the lake at the front, and there are lovely outside terraces. But this hotel needs a serious overhaul and needs to sack its management as soon as possible and start from scratch. At the moment, this hotel doesn't even deserve 2 stars (never mind 3 stars) and is certainly not worth the around £100 we were charged per room.
i had a bad experience in this hotel. the rooms weren't very comfortable bc i was put with 4 person in a small one. the food wasn't that delicious. talking about the staff, they were ppl that weren't kind. the only positive thing were the waiters that were so friendly and they knew what hospitality means. it has to be renovated bc it's very old, yeah i love vintage style but some things in this hotel are awful and doesn't work well.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 45
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
29Download
7Upload
2Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $1
Coffee
$1.2 - $2.5
Beer 0.5L
$1 - $2
Meal, inexpensive restaurant
$12 - $22
Public transport, one-way ticket
$1.5 - $1.5
Taxi 1km (normal tariff)
$1.1 - $2.5
Meal for 2 people, mid-range restaurant, three-course
$50 - $100
Bottle of mid-range wine
$2.5 - $10
McMeal at McDonalds
$10 - $13
Coke/Pepsi 0.33L
$1.5 - $3
Public transport, monthly pass
$35 - $35
Gasoline (1 liter)
$1.6 - $2
Mobile phone monthly plan
$7 - $15
Fitness club, monthly fee
$35 - $90
Weather In Albano Laziale
Precipitation In Albano Laziale
Air Quality
Unhealthy (For Sensitive Groups)
PM2.515
PM1027
57
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 11:00
Check out until 10:30
Children welcome
Pets welcome