Muraless Art Hotel

N Eph11 months ago

1/5

Very friendly and welcoming staff, free parking, the outside of the hotel and the rooms look good and I love the art idea BUT that’s all good in this hotel. 1. No sockets by the bed 2. WiFi v weak 3. TV not connected 4. Electricity went off twice in 2-3 days while we were there 5. Our last day there in the morning when I flashed the toilet water has started to pour from the flash button. Had to shower next door, again no electricity so no coffee in the breakfast included. All we got was “sorry! This normally doesn’t happen”. Kind of it is what it is and “can we please have the €4 city tax” - no discount, proper apology etc it’s not a lot of money €4 but the gesture; I would have been embarrassed after putting us through that (quickly picking our luggage from the floor and things so they don’t get wet, waking my husband up quickly etc) to ask for it but they are so money grabbers. They ruined Italy for us and we would never like to go there 6. Motion in the room to go to the loo? Every time we woke each other up with that bright light. 7. No sound proof- you can hear people next door talking, walking on the hallway 8. No iron, no kettle, no coffee machine, no minibar in the room. I don’t know how they got 4*! It makes no sense to me If I will be offered free accommodation I still will decline as it spoils my holiday. A shame because the idea of an art hotel is so good