Hotel Serena

8.4

Good (92 ratings)

Cortina d'Ampezzo, Italy -

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630 m Faloria Cable Car

700 m Parish Church of Cortina

3 km Tofana Express Ski Lift

Hotel Overview

Hotel Serena is a popular lodging choice in Cortina d'Ampezzo, renowned for offering guests a comfortable and memorable stay. Nestled in a picturesque setting, the hotel attracts a variety of guests who leave mixed reviews. Below are the highlights and drawbacks based on recent user experiences.

Hotel highlights

Scenic Location: Surrounded by breathtaking mountain views, the hotel’s location provides easy access to nature trails and scenic landscapes.
Friendly Staff: Many guests commend the warm and welcoming staff, emphasizing their helpfulness and hospitality.
Cozy Atmosphere: The hotel's interior is praised for its cozy and comfortable ambiance, making guests feel at home.
Delicious Cuisine: The onsite restaurant receives high marks for its variety and quality of local and international dishes.
Wellness Facilities: Visitors appreciate the well-maintained spa and wellness facilities, offering relaxation after a day of activities.

Area for improvement

Outdated Rooms: A common concern is the outdated decor and amenities in some of the rooms, needing modernization.
Limited Parking: Guests have reported difficulties with parking availability, especially during peak seasons.
Wi-Fi Connectivity Issues: There have been complaints about the unreliable and slow Wi-Fi connection throughout the hotel.
Price Point: Some guests feel that the hotel’s rates are high compared to the value received, especially during high-demand periods.
Noise Levels: A few reviews mention that the noise from nearby rooms can be a disturbance, affecting the quality of sleep.