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Heart Hotel Milano

Home

Italy

Lombardy

Milan

Municipio 1

Heart Hotel Milano

1/5

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81 out of 100

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Heart Hotel Milano

8.3

Good (3,148 ratings)

Milan, Italy -

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210 m Piazza della Repubblica

1.33 km Teatro alla Scala

1.5 km Galleria Vittorio Emanuele II

Hotel Overview

Heart Hotel Milano is a well-regarded accommodation option, drawing a mixed array of feedback from its guests. The hotel is noted for providing a comfortable and enjoyable experience for many, though it's not without its criticisms. The balance of positive and negative reviews underscores its varied appeal, suggesting that while it may excellently serve the needs of many, there might be areas that could enhance its attractiveness further or certain aspects that do not meet everyone's expectations.

Hotel highlights

Location

Cleanliness

Atmosphere

Location: Centrally located, making it easy for guests to explore the surrounding areas.
Staff Friendliness: The staff are widely praised for their welcoming, friendly, and helpful demeanor.
Room Comfort: Many guests have commented on the comfort of the rooms, noting their cleanliness and adequate facilities.
Breakfast Options: A varied and delicious breakfast is often highlighted as a positive aspect.
Ambience: The hotel has a charming and warm atmosphere that guests generally appreciate.

Area for improvement

Noise Levels: Some guests have found the noise levels to be problematic, affecting their rest and overall experience.
Room Size: Complaints about the size of the rooms have been noted, with some guests finding them smaller than anticipated.
Wi-Fi Connectivity: Issues with Wi-Fi connectivity have been a frustration for some staying at the hotel.
Facilities: While generally adequate, some aspects of the hotel's facilities are seen as needing improvement or updates.
Pricing: A few guests have raised concerns about the pricing, feeling that the value did not match their expectations.

Amenities

Grocery/Convenience store

Free WiFi

Air conditioning

Housekeeping

Laundry

24/7 front desk

Available in some public areas: Free WiFi

Street parking available

RateScore

Total 3,148 Reviews

Blended Web Rating

8.5

7.6

booking

2,316 Reviews

8.5 / 10

expedia

832 Reviews

7.6 / 10

Reviews

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Location

Cleanliness

Atmosphere

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Amenities

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Location was mentioned 95 times

4% Negative89% Positive

Reviews based on Location

Joshua Shou6 months ago

5/5

Great little hotel! They checked us in early (at 10am), which we were very happy about especially after a long day of travel. Location is very central as well, with the train station just a few minutes walk away and only a few stops to all the tourist spots. Rooms were a little tight but overall very happy with the cleanliness and service.

Sue Qatar8 months ago

3/5

The hotel staff was very nice and the hotel is clean. However, it took me a day to recognize the little things were missing: no kettle or coffee maker in room, no cups or glasses (plastic water glasses only), no counter space for makeup, no drawers for clothing items, blow dryer requires button hold, dark tile makes room seem smaller, and no clock. For me, these missing items means it is 3 star not 4 star hotel. It is also on a noisy, tram street with honking horns and breakfast was inconsistent (at another location). Good location for grocery store or a few restaurants, but overall... I wish they would be more of a 4 star as I've had all the above in nice 3 stars.