Sina De la Ville

John Hall7 months ago

3/5

In past European travels we have stayed at the Sina Bernini in Rome and the Sant'Angelo in Venice. Both hotels were excellent in every way. Plenty of room, separate area for luggage and good size, well equipped bathroom. Travel forward to the De La Ville on Saturday 18th November 2023 and we were dispassionately shown into a first floor shoe box that over-looked a noisy bar, the TV did not work, there was no place for luggage except the floor and the shower stall was minuscule. The carpet from lift to room was dirty and marked. My impression was that this floor was used to house staff, certainly not well-traveled people. I immediately confronted the reception staff who were unsympathetic telling me that we got what we paid for and that they may be able to move us the following day. The new room was better but not up to our previous experiences. I paid more for this hotel than any other and wish to say that a less expensive hotel in Split ran rings around this hotel. This was a bitter disappointment as the Sina De La Ville was supposed to be the final highlight of this, our third European vacation. Finally a word of warning to future travelers - make sure you know what you have booked and expect staff to be accommodating. John M Hall OAM & M K Lee