Laerte Palace Hotel

Louise W9 months ago

I stayed here as a last minute booking due to our flight back being cancelled so we had to reschedule for a flight the next day. The bed was comfortable enough for the one night and the location of the hotel to the station was perfect. I left the hotel very early the following day to get to the airport and the reception was very helpful in arranging for a taxi to collect me. In rushing that morning I accidentally left a bag of clothes and personal items and didn't realise until getting onto the plane! I contacted the hotel who organised the safe and efficient return of my items which I cannot thank them more for! Their efficient and professional communication put me at ease and had my personal belongings back to the UK within a week so a massive thank you for your kindness and help. I would definitely return here for this reason.