Mercure Napoli Centro Angioino is praised for its excellent location in Naples, offering easy access to nearby attractions. Guests appreciate its clean facilities and the quality service provided by its friendly staff. The hotel is also noted for its comfortable rooms that provide a pleasant stay for visitors. However, some aspects of the hotel do receive criticism.
1/5
Safety index
80 out of 100
Show All Photos
Mercure Napoli Centro Angioino
7.9
(1,341 ratings)
Naples, United States -
350 m Castel Nuovo
420 m Molo Beverello Port
490 m Via Toledo
Hotel Overview
Hotel highlights
Location
Breakfast
Cleanliness
- Excellent Location: Situated in a prime spot that allows for easy exploration of the city's attractions.
- Clean Facilities: The hotel maintains high standards of cleanliness, ensuring a comfortable stay.
- Friendly Staff: The service team is commended for their welcoming and helpful attitude.
- Comfortable Rooms: Guests report that the rooms are cozy and well-equipped for a restful night.
- Quality Service: The overall level of service at the hotel is highly rated by visitors.
Area for improvement
Bathroom
- Noise Levels: Some guests find the hotel to be quite noisy, affecting the quality of their rest.
- Room Size: Feedback suggests that some of the rooms can feel cramped, especially for those traveling with a lot of luggage.
- Breakfast Variety: The selection at breakfast is seen as lacking in variety by some visitors.
- Room Amenities: There are occasional complaints about the availability and condition of certain room amenities.
- WiFi Connectivity: Several guests report issues with the WiFi connectivity, making it difficult for them to stay connected.
Amenities
Breakfast available
Pet friendly
Free WiFi
Air conditioning
Laundry
Housekeeping
Room service
Business services
Related hotel videos
RateScore
Total 1,341 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
766 Reviews
7.9 / 10
expedia
575 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Cleanliness
Amenities
Bathroom
Sleep
Restaurant
Transit
Atmosphere
Parking
Bar
Air Conditioning
Food
Business
Wi-Fi
Entertainment
Nature
Kitchen
Accessibility
Location was mentioned 212 times
Reviews based on Location
Dear Mercure Napoli Centro Angioino Team, I hope this letter finds you well. I wanted to express my sincere gratitude for the wonderful experience we had during our stay at your Mercure Centro Angioino in Naples. We were highly impressed with the hotel, especially its prime location right in the heart of the tourist district. Although the hotel itself doesn't have its own parking facility, the arrangement with the Touristico parking nearby was convenient, albeit at a daily rate of 35 Euros. However, we managed to negotiate with another parking facility next to the hotel and secured a daily rate of 25 Euros for our car. Finding suitable parking, especially in a city like Naples, can be a significant challenge, and having such a service right next to the hotel was a great convenience. The breakfast provided at the hotel was a true reflection of the Mercury Hotel's standards, featuring a rich selection of local flavors. Discovering a miniature version of the Baba sweet on the breakfast menu was a delightful surprise. When making our reservation, we specifically requested a quiet room, and the room provided, although not boasting an extensive view, was indeed peaceful. As we had an early departure the next morning, before the regular breakfast hours, the staff thoughtfully prepared a generous breakfast box for us, ensuring we didn't leave hungry. Overall, our experience at the Mercury Hotel was outstanding, and I would wholeheartedly recommend it to others. Thank you for your hospitality, and we look forward to the opportunity to stay at your hotel again in the future.
We stayed 3 nights, great location as you are near the ferries to the Coast. Also we walled everywhere and it was near the metero station as well. I look for comfort and security, it felt safe. The restaurant across the street had really good pizza. The room was large, had everything like the North American hotels do. I highly suggest this place. It is not in a busy place, near the water. Also they gave 2 free water bottles. There is music playing until late in the restaurants behind but we enjoyed the sound. We were able to sleep just fine.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 99
Number of floors 7
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
16Download
139Upload
83Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
50 out of 100
Risky
Nighttime safety
26 out of 100
Unsafe
Naples safety index
Overall Safety Index
Safe
An average rating of the six safety categories
80 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
81
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
93
Property safety
Risky
Likelihood of theft.
51
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
83
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
74
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
High
An average rating of the crime categories
63 out of 100
Property crime severity
High
69
Mugging or robbery 65/100
Car theft 67/100
Car break-ins 69/100
Home break-ins 55/100
Violent crime severity
High
65
Physical attacks 56/100
Racism or religion motivated attacks 31/100
Other crime severity
High
69
Insult or harassment in public 55/100
Corruption or bribery 80/100
Drug problem 67/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1
Coffee
$1 - $3
Beer 0.5L
$1.2 - $3
Meal, inexpensive restaurant
$10 - $20
Public transport, one-way ticket
$1.2 - $1.8
Taxi 1km (normal tariff)
$0.8 - $3
Meal for 2 people, mid-range restaurant, three-course
$45 - $120
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.5 - $3
Public transport, monthly pass
$35 - $60
Gasoline (1 liter)
$1.7 - $2
Mobile phone monthly plan
$8 - $20
Fitness club, monthly fee
$25 - $80
Weather In Naples
Precipitation In Naples
Air Quality
Unhealthy
PM2.518
PM1033
73
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome