Eurostars Centrale Palace

Michael M9 months ago

I stayed here in June 2023 and choose it based on TripAdvisor reviews and some research on Google. It was expensive and not really up to its 4 star rating. Often, hotels in Europe claim they are 4 star when actually they are only 3 star.||Anyway the first problem was that I had booked bed and breakfast through Booking.com and was advised at check in that it was room only. Beware this from Booking. This is a known trick that they carry out which is a con. They sell hotels with breakfast then when you turn up at the hotel it's room only! Means that they sell more bookings and the hotel is happy as the resident has to stump up extra for a breakfast which in most cases isn't worth it.||I complained very strongly and contacted Booking with the result that my breakfast booking was honoured.||As someone else has commented this hotel needs a lot of refurb work. It has some lovely features and could be very grand but it's antiquated. It's also far too religious with religious Christian pictures all over the shop. I actually took a few down in my room as it was oppressive. Over all far far too old fashioned to be charging the prices it does without a full refurb.||The air con was a bit average as others have commented. There was a good terrace bar area which I enjoyed but that was about it.||The breakfast was average. Coffee came from a MACHINE! In Italy! Could not believe that. Why do 4 star hotels and even lower think that is acceptable? No good coffee comes from a machine! There were far too many food choices at breakfast and it was so bitsy. There was even pizza for breakfast if you wanted! This was labelled as a local delicacy. Who wants pizza for breakfast? Crazy. The whole breakfast experience should be more streamlined with proper breakfast dishes and Sicilian dishes with some innovation. It was simply tired and that's not good enough for a 4 start hotel.