Grand Hotel et Des Palmes in Palermo is a historic and luxury accommodation choice, celebrated for its ornate architecture and prime location. Based on user reviews, guests generally have a mixed to positive experience, appreciating its charm and services while noting a few areas for improvement.
1/5
Safety index
84 out of 100
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Grand Hotel et Des Palmes
8.5
(1,996 ratings)
Palermo, Italy -
Nearby Via Roma
350 m Politeama Garibaldi Theater
490 m Teatro Massimo
Hotel Overview
Hotel highlights
Location
Breakfast
Atmosphere
- Ambiance and Decor: Guests love the hotel's historic charm and elegant decor, making it a unique staying experience.
- Location: Its central location in Palermo is highly praised, making it easy for guests to explore the city's attractions.
- Staff and Service: The friendly and helpful staff are often mentioned positively in reviews, enhancing guest experiences.
- Breakfast: The breakfast is frequently highlighted as delicious and varied, offering a good start to the day.
- Room Size: Many guests appreciate the spacious rooms, which add to the comfort of their stay.
Area for improvement
Amenities
Sleep
Air Conditioning
- Noise Levels: Some guests complain about noise from the streets and adjacent rooms, affecting the quality of their sleep.
- Maintenance: There are occasional comments about the need for better maintenance or updates in some areas of the hotel.
- Wi-Fi Connectivity: A few reviews mention inconsistent Wi-Fi service, which can be inconvenient for travelers needing reliable internet.
- Bathroom Facilities: Some guests note that the bathroom facilities could be modernized or improved for a better experience.
- Value for Money: A minority of guests feel that while the hotel is nice, it may not offer the best value for money compared to other options.
Amenities
Babysitting
Breakfast available
Pet friendly
Air conditioning
Parking available
Free WiFi
Housekeeping
Laundry
Related hotel videos
RateScore
Total 1,996 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,037 Reviews
9.0 / 10
expedia
959 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Atmosphere
Food
Cleanliness
Amenities
Bar
Bathroom
Restaurant
Sleep
Transit
Air Conditioning
Business
Wi-Fi
Entertainment
Fitness
Location was mentioned 81 times
Reviews based on Location
The hotel is very average to what you pay. Rooms are very spacious but feel quite empty - maybe more furniture or some other decorations would do a trick? Also basics missing in the room like kettle or coffee machine… Staff was nice and polite but didn’t feel very special there. Location is great. Another point to improve is in my opinion breakfast - the area is super grand and luxurious but the food doesn’t respond to these standards - very basic breakfast but mostly please get proper coffee machine - the coffee tasted like some Nescafé powdered machine made drink… Hotel has a beautiful premises but it needs little bit more uplifting and small upgrades and it will be amazing!
My wife and I stayed here for a few days and found it fabulous. Location was great (probably best not to drive like we did) walking distance to some amazing places. Food epic. Clean. Polite staff. Great value. We didn’t find it expensive at all. Bumped into Daniel Craig in the lobby. Highly recommend!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 98
Number of buildings/towers 1
Year Built 1856
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
27Download
184Upload
110Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
45 out of 100
Risky
Palermo safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
79
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Safe
Likelihood of theft.
66
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
87
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
76
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
45 out of 100
Property crime severity
Moderate
54
Mugging or robbery 42/100
Car theft 46/100
Car break-ins 51/100
Home break-ins 38/100
Violent crime severity
Moderate
41
Physical attacks 37/100
Racism or religion motivated attacks 20/100
Other crime severity
Moderate
48
Insult or harassment in public 37/100
Corruption or bribery 75/100
Drug problem 50/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.5
Coffee
$1.2 - $2
Beer 0.5L
$1 - $2.3
Meal, inexpensive restaurant
$5 - $25
Public transport, one-way ticket
$1.4 - $1.9
Taxi 1km (normal tariff)
$0.8 - $2
Meal for 2 people, mid-range restaurant, three-course
$35 - $85
Bottle of mid-range wine
$4 - $9
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.2 - $3
Public transport, monthly pass
$30 - $40
Gasoline (1 liter)
$1.8 - $2.2
Mobile phone monthly plan
$5 - $15
Fitness club, monthly fee
$25 - $50
Weather In Palermo
Precipitation In Palermo
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
Pets welcome