Grand Hotel Piazza Borsa, located in Palermo, is often reviewed by guests for its unique blend of historical elegance and modern amenities. Based on user reviews, here’s a glance at the hotel's pros and cons.
1/5
Safety index
86 out of 100
Show All Photos
Safe area
Spa
Grand Hotel Piazza Borsa
8.6
(1,314 ratings)
Palermo, Italy -
show on map
Nearby Via Roma
280 m Quattro Canti
700 m Teatro Massimo
Hotel Overview
Hotel highlights
Location
Breakfast
Atmosphere
- Central Location: Situated in the heart of Palermo, it offers easy access to local attractions and shopping areas.
- Architecture & Decor: Guests admire the blend of historical charm and contemporary design within the hotel.
- Spacious Rooms: Many reviewers highlight the spacious and comfortable rooms.
- Professional Staff: The service is consistently praised for being both professional and friendly.
- Quality Dining: The on-site restaurants receive high marks for both the variety and quality of food offered.
Area for improvement
- Noise Levels: Some guests mention that street noise can be problematic, affecting sleep quality.
- Pricey: A few reviewers find the hotel to be on the expensive side, particularly for certain services and dining options.
- Wi-Fi Connectivity: There are occasional complaints about the Wi-Fi being unreliable or slow in some areas of the hotel.
- Limited Parking: Guests sometimes struggle with the limited parking availability, which can be inconvenient.
- Room Maintenance: Few guests have pointed out issues with room maintenance or the need for updates in certain areas.
Amenities
Breakfast available
Spa
Air conditioning
Parking available
Free WiFi
Housekeeping
Room service
Laundry
Related hotel videos
8.6RateScore
Total 1,314 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.8
booking
720 Reviews
8.4 / 10
expedia
594 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Atmosphere
Cleanliness
Bathroom
Food
Restaurant
Amenities
Sleep
Wellness
Spa
Business
Air Conditioning
Transit
Bar
Couples
Accessibility
Parking
Location was mentioned 93 times
3% Negative87% Positive
Reviews based on Location
Karen Love8 months ago
3/5
Great location in central Palermo. Hotel is beautiful and inside courtyard charming. Needs to improve breakfast - served canned fruit and packaged bread. Service staff lack warmth and interest to help. Especially bad are the restaurant wait staff. For a hotel of this size, it needs a doorman and more than one elderly bellman, especially since entrance is weirdly located in an alley.
Graham & Michel... C10 months ago
We stayed here for 3 nights, arranged by our tour operator, Esplora Travel. I was unwell for some of the stay, and was grateful to be in the large comfortable room. The common areas with the huge semi-outdoor seating area in the centre, are magnificent and impressive, and the hotel is in a very convenient central location. Staff were pleasant and helpful, on the whole. My gripes would be about the bathroom and to a lesser extent the breakfast. Our bathroom was tiny and cramped with a leaking shower and nowhere to put our toiletries. This compared poorly to the spacious bedroom. The bathroom could easily be remodelled to include a larger shower cubicle (which doesn't leak). The breakfast was a bit limited and haphazard, and it was difficult to order hot drinks.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 127
Number of floors 4
Year Built 1574
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
21Download
225Upload
115Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
45 out of 100
Risky
Palermo safety index
86
Overall Safety Index
Very Safe
An average rating of the six safety categories
86 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
86
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
66
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
87
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
74
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
45
Overall Crime index
Moderate
An average rating of the crime categories
45 out of 100
Property crime severity
Moderate
54
Mugging or robbery 42/100
Car theft 46/100
Car break-ins 51/100
Home break-ins 38/100
Violent crime severity
Moderate
41
Physical attacks 37/100
Racism or religion motivated attacks 20/100
Other crime severity
Moderate
48
Insult or harassment in public 37/100
Corruption or bribery 75/100
Drug problem 50/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.5
Coffee
$1.2 - $2
Beer 0.5L
$1 - $2.3
Meal, inexpensive restaurant
$5 - $25
Public transport, one-way ticket
$1.4 - $1.9
Taxi 1km (normal tariff)
$0.8 - $2
Meal for 2 people, mid-range restaurant, three-course
$35 - $85
Bottle of mid-range wine
$4 - $9
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.2 - $3
Public transport, monthly pass
$30 - $40
Gasoline (1 liter)
$1.8 - $2.2
Mobile phone monthly plan
$5 - $15
Fitness club, monthly fee
$25 - $50
Weather In Palermo
°C
°F
Precipitation In Palermo
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets