The Grand Hotel Wagner, located in Palermo, is a popular choice among travelers for its blend of historical charm and modern comforts. Drawing on user reviews, this luxurious hotel is celebrated for its opulent decor, excellent location, and high-quality services. However, while many guests leave satisfied, some aspects of the hotel have room for improvement.
1/5
Safety index
84 out of 100
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Safe area
Luxury
Grand Hotel Wagner
8.8
(2,750 ratings)
Palermo, Italy -
show on map
Nearby Via Roma
210 m Politeama Garibaldi Theater
490 m Teatro Massimo
Hotel Overview
Hotel highlights
Location
Breakfast
Cleanliness
- Stunning Architecture and Interior Design: Guests are captivated by the hotel's grandiose aesthetics, reminiscent of a bygone era.
- Prime Location: Conveniently situated, allowing easy access to local attractions and amenities.
- Attentive and Professional Staff: The service is often highlighted as being friendly and accommodating, ensuring a pleasant stay.
- Spacious and Well-Appointed Rooms: Accommodations are praised for their comfort, elegance, and cleanliness.
- Quality Dining Experience: The on-site dining options receive positive remarks for both the quality of the food and the ambiance.
Area for improvement
- Limited Parking Facilities: Guests have reported difficulties finding parking, which can be a significant inconvenience.
- Inconsistent Wi-Fi Connectivity: Some guests have experienced issues with the internet service, affecting their overall experience.
- Aging Facilities in Need of Update: While the hotel boasts historic charm, certain areas are noted to be in need of refurbishment to meet modern standards.
- Noise Levels: Due to its central location, noise from the surroundings can sometimes be disruptive to guests.
- Pricing Concerns: Some visitors find the hotel's rates to be on the higher side, especially considering the noted inconveniences.
Amenities
Breakfast included
Spa
Air conditioning
Parking available
Free WiFi
Laundry
Housekeeping
Room service
Related hotel videos
8.8RateScore
Total 2,750 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
8.6
booking
2,146 Reviews
8.8 / 10
expedia
604 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Cleanliness
Atmosphere
Sleep
Amenities
Restaurant
Bathroom
Food
Bar
Parking
Business
Transit
Wellness
Wi-Fi
Entertainment
Nightlife
Spa
Location was mentioned 93 times
4% Negative90% Positive
Reviews based on Location
messina c5 months ago
Excellent hotel, great breakfast, superlative service by Davide and Alice. We highly recommend the experience . The hotel is in a great location in central Palermo. Near artistic sites, shopping and fine dining restaurants. Relationship quality price perfect
Bat-sheva Cherkasky9 months ago
4/5
A hotel with an old world charm. It definitely has character, the service is friendly and kind, it offers a generous breakfast buffet and it’s in a great location, but it lacks some amenities that are common in true 5 star establishments (no lobby bar or hotel restaurant, none of the spa facilities are complimentary, no night time turndown service, no luxury toiletries, no personal waiters during breakfast etc). The hotel is clean and well maintained and the room service food is excellent!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 61
Number of floors 4
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
27Download
181Upload
104Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
45 out of 100
Risky
Palermo safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
79
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Safe
Likelihood of theft.
66
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
87
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
76
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
45
Overall Crime index
Moderate
An average rating of the crime categories
45 out of 100
Property crime severity
Moderate
54
Mugging or robbery 42/100
Car theft 46/100
Car break-ins 51/100
Home break-ins 38/100
Violent crime severity
Moderate
41
Physical attacks 37/100
Racism or religion motivated attacks 20/100
Other crime severity
Moderate
48
Insult or harassment in public 37/100
Corruption or bribery 75/100
Drug problem 50/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.5
Coffee
$1.2 - $2
Beer 0.5L
$1 - $2.3
Meal, inexpensive restaurant
$5 - $25
Public transport, one-way ticket
$1.4 - $1.9
Taxi 1km (normal tariff)
$0.8 - $2
Meal for 2 people, mid-range restaurant, three-course
$35 - $85
Bottle of mid-range wine
$4 - $9
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.2 - $3
Public transport, monthly pass
$30 - $40
Gasoline (1 liter)
$1.8 - $2.2
Mobile phone monthly plan
$5 - $15
Fitness club, monthly fee
$25 - $50
Weather In Palermo
°C
°F
Precipitation In Palermo
mm
in
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 10:00
Children welcome
No pets