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Massimo Plaza Hotel

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Italy

Sicily

Palermo

I Circoscrizione

Massimo Plaza Hotel

1/5

Safety index

86 out of 100

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Business

Family

Pet-friendly

Massimo Plaza Hotel

8.5

Good (729 ratings)

Palermo, Italy -

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Nearby Teatro Massimo

700 m Palermo Cathedral

1.12 km Ballaro Market

Hotel Overview

The Massimo Plaza Hotel in Palermo is renowned among guests for its prime location and exceptional service, creating an enjoyable and memorable stay. This boutique hotel stands out for its personalized attention to detail, ensuring that each guest's experience is unique and satisfying. Reviews often highlight the hotel's commitment to comfort and convenience, showcasing why it has become a favored choice for visitors to the area.

Hotel highlights

Location

Breakfast

Cleanliness

Exceptional Location: Right in the heart of Palermo, offering easy access to local attractions and shopping.
Personalized Service: Staff are praised for their attentiveness and ability to make guests feel welcome and valued.
Quality of Rooms: Well-appointed and comfortable rooms, often noted for their cleanliness and charm.
Breakfast Selection: A variety of delicious options provided each morning, satisfying a wide range of tastes and dietary needs.
Atmosphere: A perfect blend of luxury and comfort, creating a welcoming environment for all guests.

Area for improvement

Sleep

Noise Levels: Some guests have mentioned that rooms facing the main street can be subject to noise from outside.
Limited Parking: The availability of parking spaces can be an issue for those traveling by car.
Room Size: A few guests have observed that certain rooms can feel somewhat cramped, especially when fully occupied.
Internet Speed: Occasional complaints about the reliability and speed of the Wi-Fi connection.
Cost: Some reviews indicate that the price can be a bit steep, considering the overall offering.

Amenities

Babysitting

Pet friendly

Air conditioning

Free WiFi

Housekeeping

Room service

Laundry

Bar

RateScore

Total 729 Reviews

Blended Web Rating

8.3

8.8

booking

475 Reviews

8.3 / 10

expedia

254 Reviews

8.8 / 10

Reviews

200+ People Are Talking

Location

Breakfast

Cleanliness

Amenities

Sleep

Parking

Nightlife

Accessibility

Bathroom

Atmosphere

Location was mentioned 40 times

8% Negative83% Positive

Reviews based on Location

peter jan t6 months ago

The room is not too bad. And the location is marvelous. But besides this, the hotel lacks all other hotel qualities that one may look for. ||Entering the front door, a steep stairs take you to a small reception. There is small reading room. And that’s it. ||Breakfast unfortunately is a shame. Some food brought to your room, very inconveniently placed on the too small round table. Not even a second coffee… shame

Jude F9 months ago

The Massimo Plaza Hotel is a very exceptional hotel in the heart of Palermo. It is directly across from the third largest opera house in the world, Teatro Massimo. The hotel offers spacious rooms which every amenity. Our room had a balcony overlooking a large, busy piazza. The location is perfect with access to public transportation only a short walk away. Breakfast was served daily either in our room or in a very esthetically pleasing room. Housekeeping attended to our room as soon as we left the hotel for the day. The 24 hour/day front desk staff could not have been friendlier or more helpful. We felt very pampered as we were assisted by Christian, Jenny and/or Francesca with restaurant/taxi reservations, help with directions or just anything we might have needed. To say our stay here was wonderful is a serious understatement! We would highly recommend this hotel to anyone who wants luxury at an affordable price!