Hotel Residence Universo

Sophie Mocatta1 year ago

3/5

It was OK as the beds were comfortable and there was sufficient room. There was also a small kitchen that would be handy. Unfortunately the rooms were outdated and there was a slight smell. Also, the throws were quite crusty, and some of the wallpaper had peeled. The shower was also quite small with some grubby-looking grip stickers on its base. There was no shower mat either which led to a wet floor. The position of the hotel was excellent, and beautiful mountains were right outside the window. However, the food was not great, with little variety, and I even found hairs in my food on occasion. The starter dish was often nice, but plain still. Overall it was an OK hotel that served its purpose and was safe, but could have done with an update in style, a slightly deeper clean, and some better-cooked food.