The Radisson Blu Hotel & Residence, Nairobi Arboretum is a favoured destination among visitors for its combination of luxury and proximity to nature. Nestled near a lush, green arboretum, the hotel promises a tranquil yet upscale experience, largely celebrated in guest reviews. These reviews highlight a range of positive aspects, from the hotel's amenities to the quality of service provided, painting a picture of a well-rounded and memorable stay.
1/5
Safety index
47 out of 100
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Business
Luxury
Spa
Radisson Blu Hotel & Residence, Nairobi Arboretum
8.9
(1,033 ratings)
Nairobi, Kenya -
show on map
3 km The Sarit Centre
3 km University of Nairobi
3 km Nairobi Hospital
Hotel Overview
Hotel highlights
Food
Atmosphere
Breakfast
- Location: Praised for its serene surroundings close to nature, offering a peaceful retreat from the city's hustle and bustle.
- Service Quality: Staff receive high marks for their attentive and personalized service, ensuring guest needs are promptly met.
- Amenities: Excellent on-site facilities including a modern fitness center, swimming pool, and dining options contribute to a comfortable stay.
- Room Comfort: Spacious and well-appointed rooms with modern amenities provide a relaxing and luxurious accommodation experience.
- Culinary Experience: Guests commend the variety and quality of food options available, highlighting both the breakfast buffet and à la carte dining.
Area for improvement
- Price: Some guests find the hotel pricing to be on the higher side, impacting the overall value for money.
- Noise Issues: Occasional complaints about noise, either from within the hotel or the surrounding areas, affecting the tranquility of the stay.
- Wi-Fi Connectivity: There are reports of intermittent Wi-Fi connection, causing inconvenience for guests needing reliable internet access.
- Maintenance: A few guests have noted wear and tear in some rooms or common areas, suggesting a need for better upkeep.
- Booking Issues: Rare instances of booking mix-ups or reservation challenges have been highlighted, causing delays or discrepancies upon check-in.
Amenities
Breakfast available
Pool
Spa
Free WiFi
Restaurant
Bar
Room service
Gym
Related hotel videos
8.9RateScore
Total 1,033 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.2
booking
927 Reviews
8.9 / 10
expedia
106 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Breakfast
Location
Business
Fitness
Cleanliness
Bar
Family
Restaurant
Pool
Nightlife
Amenities
Wellness
Spa
Sleep
Gym
Bathroom
Nature
Parking
Couples
Kitchen
Transit
Food was mentioned 211 times
7% Negative92% Positive
Reviews based on Food
Kholofelo Moremi6 months ago
4/5
Stayed here end of December to beginning of January 2024 and I must say, we were impressed with the consistently good service received from all staff from the staff at the front desk checking us in to those bringing food from room service. It's good all throughout. The hotel itself is modern, clean and has a relaxed feel to it. The only small downside was that there is no private pool for hotel guests once people from outside coming to the fire lake restaurant start coming in. It completely takes away from being able to just be able to have a quiet afternoon lounging by the pool. The hotel should look into setting up another private pool open only to hotel guests, otherwise our stay was great.
Michael Kasoo5 months ago
5/5
Excellent breakfast, tasty and good variety. The staff were very warm, delicious food and exceptional service at the restaurant. The omelettes and pancakes were to die for. A big thank you to everyone.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 122
Number of floors 3
Number of buildings/towers 2
Year Built 2019
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
36Upload
17Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
61 out of 100
Safe
Nighttime safety
27 out of 100
Unsafe
Nairobi safety index
47
Overall Safety Index
Risky
An average rating of the six safety categories
47 out of 100
Women safety
Unsafe
Likelihood of inappropriate behavior against women.
39
Physical safety
Risky
Likelihood of injury due to harmful intent.
47
Property safety
Unsafe
Likelihood of theft.
26
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
24
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
46
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
97
59
Overall Crime index
Moderate
An average rating of the crime categories
59 out of 100
Property crime severity
High
63
Mugging or robbery 67/100
Car theft 50/100
Car break-ins 60/100
Home break-ins 54/100
Violent crime severity
High
65
Physical attacks 55/100
Racism or religion motivated attacks 29/100
Other crime severity
High
69
Insult or harassment in public 45/100
Corruption or bribery 89/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1
Coffee
$1.3 - $3.2
Beer 0.5L
$1.2 - $2.2
Meal, inexpensive restaurant
$1.9 - $9.6
Public transport, one-way ticket
$0.4 - $0.6
Taxi 1km (normal tariff)
$0.6 - $1.9
Meal for 2 people, mid-range restaurant, three-course
$16.1 - $55.7
Bottle of mid-range wine
$5.1 - $19.3
McMeal at McDonalds
$3.2 - $6.4
Coke/Pepsi 0.33L
$0.3 - $1.3
Public transport, monthly pass
$19.3 - $38.5
Gasoline (1 liter)
$1.2 - $1.4
Mobile phone monthly plan
$6.4 - $16.1
Fitness club, monthly fee
$22.5 - $64.2
Weather In Nairobi
°C
°F
Precipitation In Nairobi
mm
in
Air Quality
Unhealthy
PM2.517
PM1033
69
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Heavy
Potential slowdowns and congestion, expect delays during peak travel times.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals