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Villa Rosa Kempinski

Home

Kenya

Nairobi County

Nairobi

Highridge division

Villa Rosa Kempinski

1/5

Safety index

49 out of 100

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Eco-certified

Luxury

Spa

Villa Rosa Kempinski

8.9

Good (1,288 ratings)

Nairobi, Kenya -

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700 m University of Nairobi

840 m Nairobi National Museum

1.33 km The Sarit Centre

Hotel Overview

Villa Rosa Kempinski is a highly regarded luxury hotel located in Nairobi. It offers a blend of elegant architecture, sophisticated comforts, and top-notch services, making it a popular choice for both leisure and business travelers. User reviews frequently highlight its exceptional service, luxurious amenities, and prime location, but there are also some critiques worth considering.

Hotel highlights

Atmosphere

Food

Business

Exceptional Service: Staff are praised for their professionalism, friendliness, and attentiveness to guests' needs.
Quality Dining Options: The hotel boasts several restaurants offering diverse, high-quality cuisines that satisfy various taste preferences.
Luxurious Rooms: Guests appreciate the luxurious, spacious rooms that are well-appointed with modern amenities and comfort in mind.
Wellness Facilities: The hotel offers excellent wellness facilities, including a spa, fitness center, and swimming pool, providing a perfect relaxation experience.
Strategic Location: Its central location allows easy access to local attractions, shopping, and business districts, making it convenient for travelers.

Area for improvement

Pricey: Some guests feel the hotel's services and amenities come at a premium price, making it less accessible to budget-conscious travelers.
Noise Levels: Due to its central location, some guests have reported noise disturbances, especially from traffic.
Occasional Service Lapses: While service is generally exceptional, a few guests have experienced occasional lapses in service or attentiveness.
Booking Issues: There have been instances of booking and billing errors, causing inconvenience to some guests.
Complex WiFi: A few guests consider the WiFi system to be overly complex or unreliable, affecting their overall experience.

Amenities

Breakfast available

Pool

Spa

Free WiFi

Restaurant

Bar

Room service

Gym

RateScore

Total 1,288 Reviews

Blended Web Rating

8.8

9.2

booking

843 Reviews

8.8 / 10

expedia

445 Reviews

9.2 / 10

Reviews

200+ People Are Talking

Food

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Gym

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Food was mentioned 395 times

7% Negative89% Positive

Reviews based on Food

Kui N6 months ago

My boyfriend recently treated me to the Lucca Sunday brunch for my birthday. I had a wonderful time. It was quite a special time as it was my first time at Villa Rosa. Oh, it was splendid! The food was so flavourful and well done. From start to finish. We especially loved their fresh pizza, scrumptious lasagna and divine risotto. Hats off to the chef! The date had wonderful ambiance courtesy of a great Dj, Dj Baduh, who played great Italian music which made us feel like we were deep in Italy within the heart of Nairobi. It really did set the mood, indulge all the senses. ||At the end, the friendly staff surprised me with some cake. It totally caught me by surprise. I highly recommend the Godfather Lucca brunch as a treat and feel good experience. You won't regret it.

Alex M6 months ago

Went here on our last night in Nairobi, great selection of food at a good price. Drinks menu was also good with a wide array of tasty cocktails. Service was very good, and they let us split the bill between cash and card to get rid of our last few shillings. Would recommend.