Hyatt Regency Phnom Penh is a highly regarded hotel, receiving praise for its exceptional service and luxurious amenities. According to user reviews, it offers a memorable stay, making it a popular choice among travelers seeking comfort and quality in Phnom Penh.
1/5
Safety index
51 out of 100
Show All Photos
Family
Luxury
Spa
Hyatt Regency Phnom Penh
9.0
(256 ratings)
Phnom Penh, Cambodia -
show on map
210 m Royal Palace
210 m National Museum of Cambodia
980 m Central Market
Hotel Overview
Hotel highlights
Food
Breakfast
Bar
- Exceptional Customer Service: Guests commend the staff for their attentive, friendly, and professional service, ensuring a comfortable and enjoyable stay.
- Luxurious Amenities: The hotel's amenities, including a well-equipped fitness center, luxurious spa, and inviting swimming pool, are frequently highlighted as top-notch.
- Location Convenience: Its prime location is appreciated by visitors for easy access to the city's attractions and dining options.
- Spacious and Clean Rooms: The spaciousness and cleanliness of the rooms receive high marks, providing a restful and pleasant environment.
- Diverse Culinary Experiences: The hotel's dining options, offering a variety of cuisines, are praised for their quality and diversity, satisfying different palates.
Area for improvement
- High Price Point: Some guests mention the hotel's rates as being on the higher end, making it less accessible for budget-conscious travelers.
- Occasional Noise Issues: A few reviews note problems with noise, either from within the hotel or from the surrounding areas, which can affect the tranquility of the stay.
- Limited Vegetarian Options: Vegetarians might find the dining options limited, as noted by some guests seeking more variety.
- Internet Connectivity Problems: Despite generally good amenities, some guests have experienced difficulties with the Wi-Fi connectivity.
- Reservation Challenges: There are instances of guests facing difficulties with reservations, whether due to booking system issues or communication gaps.
Amenities
Extra beds/cribs
Pool
Breakfast available
Spa
Pet friendly
Free WiFi
Air conditioning
Parking included
Related hotel videos
9.0RateScore
Total 256 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.4
booking
206 Reviews
8.9 / 10
expedia
50 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Bar
Breakfast
Location
Atmosphere
Fitness
Amenities
Cleanliness
Business
Bathroom
Restaurant
Pool
Nightlife
Gym
Wellness
Spa
Sleep
Air Conditioning
Food was mentioned 50 times
10% Negative80% Positive
Reviews based on Food
Micangetric Mah6 months ago
4/5
I am poor, only stayed one night and never expected to ever see such luxuries. The staff, are wonderful, very helpful and polite. The food was great. The room was exquisite. The downside: While I met some genuinely great human beings, the majority of people you will share the bar or dine with would sell their own mother into slavery for a buck or beat dogs for a laugh. From Russian oligarchs to Chinese businessman, the beasts in human clothing that stay here will leave you feeling off if you have a shred of human decency. Not all of them, as stated before have met some lovely people. Others treated the staff as lesser humans because they don't have the same $ attached to their name. Thank you for the wonderful stay.
Lusa J6 months ago
Amazing hotel, exceptional staff in all areas especially roof top bar staff. Room decor new and impressive, rooftop pool small but attractive. Rooftop 5:5 restaurant good food and drinks but very r expensive in local comparison- 6 of us had main course only with 4 drinks each (inc happy hour) bill was just over £400
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 247
Number of floors 14
Year Built 2020
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
49Upload
46Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
67 out of 100
Safe
Nighttime safety
35 out of 100
Unsafe
Phnom Penh safety index
51
Overall Safety Index
Risky
An average rating of the six safety categories
51 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Very Unsafe
Likelihood of theft.
19
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
9
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
24
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
55
Overall Crime index
Moderate
An average rating of the crime categories
55 out of 100
Property crime severity
High
63
Mugging or robbery 59/100
Car theft 49/100
Car break-ins 56/100
Home break-ins 54/100
Violent crime severity
Moderate
51
Physical attacks 44/100
Racism or religion motivated attacks 26/100
Other crime severity
Moderate
59
Insult or harassment in public 39/100
Corruption or bribery 86/100
Drug problem 64/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.8
Coffee
$0.9 - $4.6
Beer 0.5L
$0.5 - $1.4
Meal, inexpensive restaurant
$2.3 - $7.4
Public transport, one-way ticket
$0.4 - $2.8
Taxi 1km (normal tariff)
$0.9 - $1.4
Meal for 2 people, mid-range restaurant, three-course
$18.4 - $79.3
Bottle of mid-range wine
$9.2 - $13.8
McMeal at McDonalds
$5.5 - $6.9
Coke/Pepsi 0.33L
$0.5 - $1.8
Public transport, monthly pass
$8.5 - $11.1
Gasoline (1 liter)
$1 - $1.2
Mobile phone monthly plan
$4.1 - $11.1
Fitness club, monthly fee
$27.7 - $92.2
Weather In Phnom Penh
°C
°F
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)