Palace Gate Hotel & Resort By EHM in Phnom Penh is a well-received accommodation choice among travelers. Based on user reviews, it offers a blend of luxurious comforts and services with some areas for improvement. It's situated in a convenient location, making it an appealing choice for those looking to explore the city and its surroundings.
1/5
Safety index
51 out of 100
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Business
Family
Luxury
Spa
Adventure sport
Palace Gate Hotel & Resort By EHM
9.0
(1,076 ratings)
Phnom Penh, Cambodia -
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210 m Royal Palace
630 m National Museum of Cambodia
1.05 km NagaWorld Casino
Hotel Overview
Hotel highlights
Location
Fitness
Pool
- Location: Ideally situated for exploring the city's attractions.
- Ambience: Provides a serene and luxurious atmosphere.
- Customer Service: Staff are praised for their attentiveness and friendliness.
- Amenities: High-quality facilities, including a well-maintained pool and spa.
- Food Quality: The dining options available are highly rated for their variety and taste.
Area for improvement
- Room Maintenance: Some guests noted issues with room maintenance that affected their stay.
- Price: Certain visitors felt the cost was a bit on the higher side for the value received.
- Noise Levels: Noise from surrounding areas sometimes intrudes into the rooms.
- Wi-Fi Connectivity: Inconsistent Wi-Fi service in some parts of the hotel.
- Reservation Management: A few guests experienced difficulties with booking and reservation accuracy.
Amenities
Babysitting
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Hot Tub
Spa
Free WiFi
9.0RateScore
Total 1,076 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.2
booking
722 Reviews
8.9 / 10
expedia
354 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Fitness
Pool
Breakfast
Dining
Atmosphere
Bar
Cleanliness
Room
Restaurant
Sleep
Wellness
Spa
Bathroom
Nightlife
Business
Gym
Location was mentioned 60 times
2% Negative92% Positive
Reviews based on Location
Nadia Personal email5 months ago
5/5
Absolutely wonderful - MADE by amazing staff. We had a lovely time here. The location is very central and the hotel has a lovely boutique feel. The rooms are beautiful. What’s really special about this hotel is the decor. It’s so stylish and welcoming with plants everywhere. They have a lovely sky bar with views of the royal palace and our room overlooked the lush pool. 2 for 1 cocktails 3-5pm and absolutely delicious food with a mix of local, Japanese, Chinese and western food. The staff can not do enough to help and made our stay extra special
Lesley G5 months ago
This hotel did not disappoint. The location is in a perfect area in phnom penh next to the Palace. The walk to the river front is really lovely and there are plenty of bars that are more chilled than Bassac Lane.|The pool was gorgeous and very relaxing as well as the rooftop bar with lots of well maintained garden areas. Great breakfast with loads of choice for all tastes. The staff were super friendly and helpful.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 105
Number of floors 5
Number of buildings/towers 3
Year Built 2017
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
6Download
45Upload
34Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
67 out of 100
Safe
Nighttime safety
35 out of 100
Unsafe
Phnom Penh safety index
51
Overall Safety Index
Risky
An average rating of the six safety categories
51 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Very Unsafe
Likelihood of theft.
19
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
9
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
24
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
55
Overall Crime index
Moderate
An average rating of the crime categories
55 out of 100
Property crime severity
High
63
Mugging or robbery 59/100
Car theft 49/100
Car break-ins 56/100
Home break-ins 54/100
Violent crime severity
Moderate
51
Physical attacks 44/100
Racism or religion motivated attacks 26/100
Other crime severity
Moderate
59
Insult or harassment in public 39/100
Corruption or bribery 86/100
Drug problem 64/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.8
Coffee
$0.9 - $4.6
Beer 0.5L
$0.5 - $1.4
Meal, inexpensive restaurant
$2.3 - $7.4
Public transport, one-way ticket
$0.4 - $2.8
Taxi 1km (normal tariff)
$0.9 - $1.4
Meal for 2 people, mid-range restaurant, three-course
$18.4 - $79.3
Bottle of mid-range wine
$9.2 - $13.8
McMeal at McDonalds
$5.5 - $6.9
Coke/Pepsi 0.33L
$0.5 - $1.8
Public transport, monthly pass
$8.5 - $11.1
Gasoline (1 liter)
$1 - $1.2
Mobile phone monthly plan
$4.1 - $11.1
Fitness club, monthly fee
$27.7 - $92.2
Weather In Phnom Penh
°C
°F
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets