Sokhalay Angkor Residence and Spa

Keaton D7 years ago

My wife and I stayed here for a few nights. We have some both negative and positive notes. More of a 4 star hotel. ||Negative: Breakfast ends at 10am. We went down at 9.30am, and the staff were already packing up. We were left with the reminisce as they didn't refill the drinks or food. It shouldn't matter if there are people there or not, there should be adequate food for the guests. Other days were fine. It was just on one day. ||Negative: The outdoor pool is cold and not clean. Hence why we didn't swim in it.||Indoor pool is ok, but spa pools were also cold. ||Negative: We made a complaint about the entire outside our room at 12am, this wasn't resolved until half an hour later. Not impressed.||Negative: Was kicked out of the gym because they said they need to clean it.||Negative: Internet played up, when I had to watch a live stream for funeral. ||Helpful hint: use a tuk tuk, be wary of prices. But a lot cheaper than what the hotel offers. ||Positive: Lovely welcome, when we first arrived. Staff were very lovely and inviting. ||Positive: Lovely room with spa bath. This compensated for the dirty and cold pool.||Postive: Amazing amenities. Massive variety. ||Recommend this place, if these things are updated. Hopefully can give it a five star next time. ||