Boudl Al Fahahil

Your birthday Kuwait Toys and party equipment8 months ago

4/5

Dear Boudl Hotel Team, I hope this message finds you well. I wanted to bring to your attention a slight issue we encountered upon our arrival at Boudl Hotel, which I believe is important for you to be aware of. When we arrived, we noticed that the room we had reserved did not quite match the pictures we had seen on the booking website. However, I must commend the exceptional service provided by Ahmed, the manager on duty. Ahmed's kindness and professionalism in swiftly addressing this matter made a significant difference in our overall experience. Ahmed went above and beyond to ensure that we were not only comfortable but also entirely satisfied with our accommodation. His prompt action and dedication to guest satisfaction truly left a positive impression. I would also like to acknowledge the commendable cleanliness of the hotel and the room, as well as the friendliness and helpfulness of the reception staff. These aspects contributed to a pleasant stay despite the initial discrepancy. Ahmed's handling of the situation reflects the high standards of service that Boudl Hotel is known for, and I believe it is important to express our gratitude for his exceptional customer care. Once again, thank you, Ahmed, and the entire Boudl Hotel team, for making our stay a memorable one. Best regards