Holiday Inn Express & Suites Tijuana Otay offers a comfortable and convenient stay for guests of different needs. Based on user reviews, this hotel is appreciated for its strategic location, modern amenities, and friendly staff, making it a popular choice among travelers visiting the area.
1/5
Safety index
49 out of 100
Show All Photos
Business
Holiday Inn Express & Suites Tijuana Otay, an IHG Hotel
9.2
(848 ratings)
Tijuana, Mexico -
show on map
210 m Alameda Otay
1.19 km Autonomous University of Baja California
1.33 km High Performance Center in Tijuana
Hotel Overview
Hotel highlights
Cleanliness
Location
Breakfast
- Strategic Location: Positioned near important sites and transportation links, providing easy access to various destinations.
- Comfortable Rooms: Guests praise the clean, comfortable, and well-equipped rooms for a restful stay.
- Friendly Staff: The hotel's personnel are often highlighted for their welcoming attitude and helpfulness.
- Complimentary Breakfast: A free breakfast offering a variety of options is frequently appreciated by guests.
- Modern Amenities: The hotel provides modern facilities and amenities that meet the expectations of its guests.
Area for improvement
- Noise Issues: Some reviews mention problems with noise, either from inside the hotel or from its surroundings.
- Parking Challenges: Guests have reported difficulties with parking, either due to limited spaces or additional costs.
- Wi-Fi Connectivity: There are occasional complaints about Wi-Fi quality and connection issues.
- Price Concerns: A few guests feel that the price is slightly high compared to the value received.
- Room Maintenance: Rare comments point to maintenance issues within some rooms, affecting the overall experience.
Amenities
Grocery/Convenience store
Breakfast included
Parking included
Free WiFi
Air conditioning
Laundry
Gym
Housekeeping
Related hotel videos
9.2RateScore
Total 848 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.2
9.2
booking
485 Reviews
9.2 / 10
expedia
363 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Breakfast
Restaurant
Transit
Sleep
Atmosphere
Bathroom
Amenities
Family
Accessibility
Kitchen
Business
Fitness
Location was mentioned 42 times
10% Negative83% Positive
Reviews based on Location
Alfredo196 months ago
My family and I Loved this hotel stay. It was confortable and we were walking distance from the main plaza. Very convenient location for this hotel aside from it being very nice and extremely elegant.
El Benny9 months ago
I have been staying in Tijuana mainly for work for the past 2 years, since I discovered this hotel I have not stayed anywhere else. Very convenient location close to border crossing, airport and several options for lunch and dinner. Friendly staff and comfortable accommodations.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 135
Number of floors 6
Number of buildings/towers 1
Year Built 2021
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
5Upload
5Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
48 out of 100
Risky
Nighttime safety
22 out of 100
Unsafe
Tijuana safety index
49
Overall Safety Index
Risky
An average rating of the six safety categories
49 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
49
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
35
Property safety
Very Unsafe
Likelihood of theft.
16
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
30
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
61
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
72
Overall Crime index
High
An average rating of the crime categories
72 out of 100
Property crime severity
High
80
Mugging or robbery 73/100
Car theft 71/100
Car break-ins 78/100
Home break-ins 68/100
Violent crime severity
High
78
Physical attacks 69/100
Racism or religion motivated attacks 37/100
Other crime severity
Extreme
83
Insult or harassment in public 52/100
Corruption or bribery 86/100
Drug problem 80/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.4
Coffee
$2.3 - $4.9
Beer 0.5L
$1.1 - $2.2
Meal, inexpensive restaurant
$8.1 - $16.3
Public transport, one-way ticket
$0.8 - $1.1
Taxi 1km (normal tariff)
$0.5 - $3.3
Meal for 2 people, mid-range restaurant, three-course
$27.2 - $81.5
Bottle of mid-range wine
$8.1 - $16.3
McMeal at McDonalds
$6.5 - $9.8
Coke/Pepsi 0.33L
$0.8 - $1.6
Public transport, monthly pass
$16.3 - $19.4
Gasoline (1 liter)
$1.1 - $1.3
Mobile phone monthly plan
$13.6 - $43.4
Fitness club, monthly fee
$21.7 - $54.3
Weather In Tijuana
°C
°F
Precipitation In Tijuana
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome