Hotel Palacio Azteca, situated in Tijuana, has garnered attention from guests for its distinct offerings and experiences. This establishment has been reviewed for both its commendable attributes and areas where guests felt improvements could be made. The insights provided by these reviews offer a balanced view of what to expect when staying at the hotel.
1/5
Safety index
47 out of 100
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Business
Family
Hotel Palacio Azteca
7.8
(1,852 ratings)
Tijuana, Mexico -
show on map
770 m CAS Visa USA
980 m Plaza Rio Commercial Center
1.26 km Centro Cultural Tijuana
Hotel Overview
Hotel highlights
Cleanliness
Food
Location
- Exceptional Customer Service: Guests frequently praise the attentive and friendly staff who go above and beyond to ensure a pleasant stay.
- Convenient Location: The hotel's strategic location near various local attractions is highly appreciated by travelers looking to explore the area.
- Spacious and Clean Rooms: Many reviews commend the cleanliness and roomy accommodations, highlighting their comfort and maintenance.
- Diverse Culinary Options: The hotel's restaurant receives positive notes for its variety of dining options, catering to different tastes and dietary needs.
- Value for Money: Guests consider the hotel to be a good value, offering reasonable rates for the services and amenities provided.
Area for improvement
Bathroom
Air Conditioning
Entertainment
- Outdated Decor: A common critique is that some areas of the hotel, including guest rooms, could benefit from modernization and refurbishment.
- Wi-Fi Connectivity Issues: Several guests have reported problems with the Wi-Fi service, mentioning slow speeds and connection instability.
- Limited Parking Space: The availability of parking spaces can be challenging, especially during peak seasons or events, causing inconvenience.
- Noise Levels: Due to its location, some guests have noted that noise from the surroundings can be an issue, affecting the peacefulness of their stay.
- Occasional Maintenance Problems: Feedback includes mentions of occasional maintenance issues within the rooms, such as plumbing and electrical problems, that needed attention.
Amenities
Babysitting
Pool
Breakfast available
Free airport shuttle
Spa
Free WiFi
Air conditioning
Gym
Related hotel videos
7.8RateScore
Total 1,852 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.9
7.8
booking
861 Reviews
7.9 / 10
expedia
991 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Food
Location
Breakfast
Atmosphere
Fitness
Sleep
Parking
Bathroom
Amenities
Pool
Business
Bar
Restaurant
Air Conditioning
Family
Wi-Fi
Nightlife
Entertainment
Accessibility
Kitchen
Transit
Gym
Cleanliness was mentioned 192 times
21% Negative76% Positive
Reviews based on Cleanliness
Nicole Goebel2 years ago
4/5
10 minutes from the US border, ready to find very friendly services from the Bell/valet service, to the front desk. Clean room, hot water, running AC, comfortable bed, didn't expect too much so this is a nice experience. The room deco is a bit dated. The lobby is fairly well decorated and modern. The pool is not heated, be aware. On site breakfast seems to be at a decent price and have a nice assortment of selections including pasta. The front desk staff did not all speak English, however, they were still very friendly and ready to help. Recommend.
ramon pintor1 year ago
5/5
Easy check in, great service. Very clean nice little bar next to lobby and nice pool.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 201
Number of floors 7
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
6Download
80Upload
39Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
48 out of 100
Risky
Nighttime safety
22 out of 100
Unsafe
Tijuana safety index
47
Overall Safety Index
Risky
An average rating of the six safety categories
47 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
43
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
27
Property safety
Very Unsafe
Likelihood of theft.
16
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
36
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
61
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
72
Overall Crime index
High
An average rating of the crime categories
72 out of 100
Property crime severity
High
80
Mugging or robbery 73/100
Car theft 71/100
Car break-ins 78/100
Home break-ins 68/100
Violent crime severity
High
78
Physical attacks 69/100
Racism or religion motivated attacks 37/100
Other crime severity
Extreme
83
Insult or harassment in public 52/100
Corruption or bribery 86/100
Drug problem 80/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.4
Coffee
$2.3 - $4.9
Beer 0.5L
$1.1 - $2.2
Meal, inexpensive restaurant
$8.1 - $16.3
Public transport, one-way ticket
$0.8 - $1.1
Taxi 1km (normal tariff)
$0.5 - $3.3
Meal for 2 people, mid-range restaurant, three-course
$27.2 - $81.5
Bottle of mid-range wine
$8.1 - $16.3
McMeal at McDonalds
$6.5 - $9.8
Coke/Pepsi 0.33L
$0.8 - $1.6
Public transport, monthly pass
$16.3 - $19.4
Gasoline (1 liter)
$1.1 - $1.3
Mobile phone monthly plan
$13.6 - $43.4
Fitness club, monthly fee
$21.7 - $54.3
Weather In Tijuana
°C
°F
Precipitation In Tijuana
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome