Alila Bangsar, located in Kuala Lumpur, is a hotel that has received mixed reviews from guests. It's known for its stylish design and scenic views over the city. Guests often highlight its contemporary architecture and bespoke guest experience among its top features. However, it also has its drawbacks, which some guests have pointed out. Below are lists of both the positive highlights and some areas where guests feel improvements could be made.
1/5
Safety index
59 out of 100
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Business
Luxury
Alila Bangsar, Kuala Lumpur
8.8
(2,112 ratings)
Kuala Lumpur, Malaysia -
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980 m Kuala Lumpur Sentral
1.33 km Mid Valley Megamall
2 km Petaling Street
Hotel Overview
Hotel highlights
Location
Amenities
Atmosphere
- Stylish Design: Guests love the modern and sleek design throughout the hotel, including the rooms and common areas.
- Scenic City Views: Many rooms offer breathtaking views of Kuala Lumpur, adding a special touch to the guest experience.
- Exceptional Service: The staff's attentiveness and professionalism are frequently praised by guests.
- Location: Situated in a convenient location, it's easy for guests to access local attractions and transportation.
- Quality of Amenities: The hotel offers high-quality amenities, enhancing the overall comfort and experience.
Area for improvement
Accessibility
Parking
Entertainment
- Noise Levels: Some guests have reported that the rooms can be quite noisy, affecting their quality of sleep.
- Pricing: Many find the pricing to be on the higher side, making it less accessible for budget travelers.
- Limited Dining Options: Guests have mentioned a lack of variety in dining options within the hotel.
- Room Maintenance: There have been complaints about maintenance issues in the rooms, suggesting a need for better upkeep.
- Check-in Process: The check-in process can be time-consuming and cumbersome, leading to frustration for some guests.
Amenities
Extra beds/cribs
Pool
Breakfast available
Free WiFi
Gym
Laundry
Air conditioning
Parking available
Related hotel videos
8.8RateScore
Total 2,112 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.7
9.0
booking
1,738 Reviews
8.7 / 10
expedia
374 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Amenities
Breakfast
Atmosphere
Cleanliness
Fitness
Bar
Food
Transit
Sleep
Accessibility
Bathroom
Pool
Parking
Restaurant
Gym
Family
Business
Kitchen
Couples
Entertainment
Nature
Wi-Fi
Nightlife
Air Conditioning
Location was mentioned 139 times
11% Negative73% Positive
Reviews based on Location
Alexandr Ivaschenko5 months ago
5/5
Absolutely delighted with our stay at Alila Bangsar Kuala Lumpur – a modern hotel that truly deserves 5 stars. From the moment we arrived, we were captivated by the amazing rooftop pool and the stunning views it offered. The service was exceptional, with staff going above and beyond to ensure our comfort. The restaurants and amenities were top-notch, contributing to an unparalleled experience. Our room was not just spacious but also impeccably maintained, enhancing our stay. The bathrobes provided were a luxurious touch that we absolutely loved. The location of Alila is ideal, making it a perfect base to explore Kuala Lumpur. After trying other properties in the area, Alila stood out significantly – it always felt clean, safe, and like a home away from home. A heartfelt thank you to the staff for making our stay so enjoyable. We are already looking forward to our next visit!
Yun Shu T5 months ago
The room's inviting aroma showcased a commitment to cleanliness, setting a positive tone for my stay. The meticulous maintenance throughout highlighted the staff's dedication to ensuring a pristine environment.||||A noteworthy incident further emphasized the exceptional service. A leak from the bathroom wall was promptly addressed by a helpful cleaner. Beyond containment, they went the extra mile, ensuring the area was thoroughly wiped and sanitized.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 143
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
6Download
124Upload
80Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
29 out of 100
Unsafe
Kuala Lumpur safety index
59
Overall Safety Index
Risky
An average rating of the six safety categories
59 out of 100
Women safety
Unsafe
Likelihood of inappropriate behavior against women.
33
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
85
Property safety
Unsafe
Likelihood of theft.
30
Political safety
Risky
Potential for infringement of political rights or political unrest.
47
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
56
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
62
Overall Crime index
High
An average rating of the crime categories
62 out of 100
Property crime severity
High
66
Mugging or robbery 67/100
Car theft 59/100
Car break-ins 64/100
Home break-ins 62/100
Violent crime severity
High
63
Physical attacks 57/100
Racism or religion motivated attacks 43/100
Other crime severity
High
66
Insult or harassment in public 48/100
Corruption or bribery 80/100
Drug problem 57/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.8
Coffee
$1.4 - $3.3
Beer 0.5L
$1.6 - $3.5
Meal, inexpensive restaurant
$2 - $5.9
Public transport, one-way ticket
$0.4 - $1
Taxi 1km (normal tariff)
$0.4 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$13.7 - $48.8
Bottle of mid-range wine
$7.8 - $19.5
McMeal at McDonalds
$3.3 - $4.9
Coke/Pepsi 0.33L
$0.5 - $1
Public transport, monthly pass
$9.8 - $19.5
Gasoline (1 liter)
$0.4 - $0.4
Mobile phone monthly plan
$5.9 - $19.1
Fitness club, monthly fee
$19.5 - $58.6
Weather In Kuala Lumpur
°C
°F
Precipitation In Kuala Lumpur
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets