Ascott Kuala Lumpur is a luxurious serviced residence located in the heart of Kuala Lumpur's central business district. It boasts a blend of personalized service, stylish and spacious accommodation options, and a prime location that is within walking distance to major attractions and dining options. Based on user reviews, here's a breakdown of the good and bad aspects of staying at Ascott Kuala Lumpur.
1/5
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Business
Family
Luxury
Spa
Ascott Kuala Lumpur
8.4
(2,141 ratings)
Kuala Lumpur, Malaysia -
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210 m Suria KLCC Shopping Centre
420 m Petronas Twin Towers
560 m KLCC Park
Hotel Overview
Hotel highlights
Location
Cleanliness
Family
- Exceptional Location: Situated in the city center, guests appreciate the convenience of being close to major attractions, shopping centers, and dining options.
- Spacious and Well-appointed Units: Reviewers often highlight the spaciousness and comfort of the units, along with the quality of the furnishings and in-room amenities.
- Friendly and Helpful Staff: The service team is frequently commended for their welcoming demeanor, professionalism, and willingness to assist guests with their needs.
- Quality of Facilities: Guests are pleased with the range of available facilities, including a fitness center, swimming pool, and other recreational amenities that contribute to an enjoyable stay.
- Value for Money: Many customers feel that the accommodation provides good value for the quality of service and amenities offered.
Area for improvement
Accessibility
Air Conditioning
- Internet Connectivity Issues: Some guests report challenges with the Wi-Fi service, including slow speeds and intermittent connectivity.
- Noise Levels: Due to its central location, noise from the street or neighboring units can sometimes be an issue, impacting the quality of sleep for some guests.
- Limited On-site Dining Options: A few reviews mention a limited selection of dining options within the property, leading guests to seek meals elsewhere.
- Maintenance and Cleanliness: There are occasional remarks about the need for better maintenance of some units and common areas, as well as more thorough cleaning services.
- Check-in/Check-out Process: Some guests have experienced delays or complications during the check-in or check-out process, which could be improved for a smoother experience.
Amenities
Kitchen
Microwave
Living/Dining area
Babysitting
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Related hotel videos
8.4RateScore
Total 2,141 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.8
booking
1,419 Reviews
8.2 / 10
expedia
722 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Family
Breakfast
Amenities
Fitness
Bathroom
Kitchen
Atmosphere
Pool
Restaurant
Sleep
Food
Gym
Parking
Wellness
Accessibility
Entertainment
Bar
Transit
Spa
Business
Air Conditioning
Nightlife
Nature
Wi-Fi
Location was mentioned 208 times
3% Negative82% Positive
Reviews based on Location
Lynn Lynn Oo8 months ago
5/5
I had the most exquisite experience at Ascott KL Hotel! The rooms were a true embodiment of luxury, offering comfort and style. The culinary delights at the hotel's restaurant were a gastronomic journey, and I couldn't get enough. Plus, the hotel's proximity to a wealth of exciting nearby activities made my stay even more memorable. I wholeheartedly recommend Ascott KL for an indulgent and enriching experience!
Nicole Tisha Dale Funston8 months ago
5/5
Really loved my stay here with my family. The rooms were very neat and spacious, it really felt like home. The view from our suite wasn’t the best, but the location really compensates for it. It’s just a walking distance from the heart of Kuala Lumpur. Staff is friendly too. Definitely recommend.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 221
Number of floors 33
Number of buildings/towers 1
Year Built 1999
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
111Upload
87Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.8
Coffee
$1.4 - $3.3
Beer 0.5L
$1.6 - $3.5
Meal, inexpensive restaurant
$2 - $5.9
Public transport, one-way ticket
$0.4 - $1
Taxi 1km (normal tariff)
$0.4 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$13.7 - $48.8
Bottle of mid-range wine
$7.8 - $19.5
McMeal at McDonalds
$3.3 - $4.9
Coke/Pepsi 0.33L
$0.5 - $1
Public transport, monthly pass
$9.8 - $19.5
Gasoline (1 liter)
$0.4 - $0.4
Mobile phone monthly plan
$5.9 - $19.1
Fitness club, monthly fee
$19.5 - $58.6
Weather In Kuala Lumpur
°C
°F
Precipitation In Kuala Lumpur
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)