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Image of Grand Hyatt Kuala Lumpur
Image of Grand Hyatt Kuala Lumpur
Image of Grand Hyatt Kuala Lumpur
Image of Grand Hyatt Kuala Lumpur
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Image of Grand Hyatt Kuala Lumpur
Image of Grand Hyatt Kuala LumpurImage of Grand Hyatt Kuala LumpurImage of Grand Hyatt Kuala LumpurImage of Grand Hyatt Kuala Lumpur

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Very safe area

Business

Business

Family

Family

Luxury

Luxury

Spa

Spa

Romantic

City

City

Grand Hyatt Kuala Lumpur

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8.9

Good (4,086 ratings)

Kuala Lumpur, Malaysia - 

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140 m Kuala Lumpur Convention Centre

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490 m KLCC Park

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560 m Pavilion Kuala Lumpur

Hotel Overview

Grand Hyatt Kuala Lumpur, based on user reviews, stands as a beacon of luxury and service excellence in the heart of Kuala Lumpur. Guests appreciate its prime location, exceptional service, and range of amenities, making it a favored destination for both leisure and business travelers seeking a high-end experience in Malaysia's vibrant capital city.

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Hotel highlights

Location

Breakfast

Amenities

  1. Prime Location: Situated in the city center, offering easy access to major attractions and shopping areas.
  2. Exceptional Service: Staff receive high praise for their attentive and personalized service.
  3. Luxurious Rooms: Spacious, well-appointed rooms with modern amenities and stunning city views.
  4. Quality Dining Options: A variety of dining experiences with excellent culinary offerings.
  5. Superb Facilities: Includes a state-of-the-art fitness center, outdoor pool, and wellness spa.
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Area for improvement

Entertainment

  1. Pricey: Some guests find the hotel to be quite expensive compared to other options.
  2. Busy Area: The central location means the area can get crowded, affecting ease of travel and noise levels.
  3. Booking Issues: Occasional complaints about booking and reservation mishandlings.
  4. Limited Pool Space: The outdoor pool area can get crowded, especially during peak seasons.
  5. Internet Speed: Some guests have reported slower-than-expected internet speeds.

Amenities

Kids pool

Babysitting

Babysitting

Extra beds/cribs

Pool

Breakfast available

Breakfast available

Spa

Spa

Free WiFi

Air conditioning

Air conditioning

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Related hotel videos

Score icon8.9

RateScore

Total 4,086 Reviews

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RateScore is average rating from most popular providers

Blended Web Rating

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8.8

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9.2

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booking

3,115 Reviews

8.8 / 10

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expedia

971 Reviews

9.2 / 10

Reviews

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Words are aggregated from hotel reviews across the web and listed by the most mentions.

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200+ People Are Talking

Location

Amenities

Breakfast

Food

Atmosphere

Cleanliness

Fitness

Bathroom

Bar

Restaurant

Accessibility

Business

Pool

Sleep

Family

Parking

Nature

Couples

Gym

Wellness

Spa

Transit

Nightlife

Entertainment

Kitchen

Air Conditioning

Wi-Fi

Hot Tub

Location was mentioned 436 times

3% Negative88% Positive

Reviews based on Location

User image
Anjan PM6 months ago
5/5Google icon

We had a great stay at Grand Hyatt. The location was perfect and walkable to KLCC and Pavilion. The rooms had everything we needed and the service staff was very friendly. Food and drinks at the bar were good too and we also enjoyed the spa service at the hotel. Would highly recommended to others!

User image
Jason Zhang7 months ago
5/5Google icon

Very convenient location just besides to KLCC. The staff is friendly and helpful. The buffet breakfast is fantastic. It took me a while to be used to the fact that you have to take lift to top floor lobby then change to another lift to your room floor. A bit troublesome but feels more secure and private. Rooms is spacious and well designed without losing the convenience and luxury feeling. Highly recommended!

Hotel Quality

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The quality chart is based on how hotel ratings changed over time.

Dec, 2023Now

General Info

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Total number of rooms 411

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Number of floors 39

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Number of buildings/towers 1

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Year Built 2012

WiFi Quality

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Download, Mbps

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Upload, Mbps

Ping, ms

Idle

6

Download

103

Upload

77

Wifi Speed Is Good For

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web browsing

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HD online movies

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group video calls

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online streaming

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4K online movies

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online gaming

Choose Room

Location Area Map

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What's nearby

Kuala Lumpur Convention Centre

140 m

KLCC Park

490 m

Pavilion Kuala Lumpur

560 m

Petronas Twin Towers

560 m

Kuala Lumpur Tower

1.33 km

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Getting around

Kuala Lumpur Masjid Jamek Station

1.5 km

Raja Chulan Station

630 m

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Airports Nearby

Kuala Lumpur International Airport (KUL)

23.5 km

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Restaurants

Kuala Lumpur Convention Centre

210 m

Impiana KLCC Hotel Spa

140 m

JP Teres

Nearby

Thirty8

140 m

Tonka Bean Cafe

Nearby

Street View

Prices Around Property

Average Daily Costs Per Person

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Bottle of water 1.5L

$0.3 - $0.8

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Coffee

$1.4 - $3.3

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Beer 0.5L

$1.6 - $3.5

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Meal, inexpensive restaurant

$2 - $5.9

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Public transport, one-way ticket

$0.4 - $1

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Taxi 1km (normal tariff)

$0.4 - $1.8

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Meal for 2 people, mid-range restaurant, three-course

$13.7 - $48.8

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Bottle of mid-range wine

$7.8 - $19.5

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McMeal at McDonalds

$3.3 - $4.9

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Coke/Pepsi 0.33L

$0.5 - $1

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Public transport, monthly pass

$9.8 - $19.5

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Gasoline (1 liter)

$0.4 - $0.4

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Mobile phone monthly plan

$5.9 - $19.1

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Fitness club, monthly fee

$19.5 - $58.6

Weather In Kuala Lumpur

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°F

Precipitation In Kuala Lumpur

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in

Traffic around property

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Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

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Check in after 15:00

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Check out until 12:00

Children welcome

No pets

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