PODs The Backpackers Home & Cafe

Eshaan Menon7 months ago

1/5

Incredibly rude owner and terrible bathroom The bathrooms had rusty doors and the sink water also was very strange (I'm a KL local). See the attached pictures for more. This on its own was fine, it's one of those things you come to expect from hostels sometimes but what happened next made leave early and just book another place. I booked a mini-pod for two nights and made a mistake, apparently outside guests weren't allowed in even for a short while. This on its own was fine, I was happy to go down to the reception to get a other room or bed and register my guest. Rules are rules, I respect that and I apologised immediately even for misunderstanding. The owner appeared out of nowhere ( Local Indian guy) shirtless and started yelling at us and told me to bring her downstairs (again I was very happy to oblige, I just didn't realise at the time). He seemed drunk (maybe he's just an angry person) and made us feel unsafe. Its absolutely fair to enforce hostel rules, I'm sorry again for not knowing even dropping off luggage was an issue. But this behaviour and attitude from the owner was honestly insane. He makes me ashamed to call myself a Malaysian. I really think this person needs to learn how to communicate instead of shouting at people like this. All in all, I do NOT recommend this place if you expect normal human courtesy. They treat their guests terribly if they make a mistake. The way the guy shouted at us, I can't understand why he thought that would be necessary. People make mistakes, you can be at least a decent human being.