Doubletree by Hilton Melaka is a renowned hotel located in the vibrant heart of Malacca City. Through the eyes of guests, it has carved out a reputation for providing a memorable stay experience. By meticulously combing through user reviews, a balanced perspective of its offerings can be pieced together, highlighting its strengths and areas for improvement.
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Doubletree by Hilton Melaka
8.5
(3,182 ratings)
Malacca City, Malaysia -
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700 m Portuguese Settlement
1.19 km Dataran Pahlawan Melaka Megamall
1 km Mahkota Parade Shopping Mall
Hotel Overview
Hotel highlights
Cleanliness
Breakfast
Atmosphere
- Strategic Location: Situated in an accessible area, making it easy for guests to explore local attractions.
- Exceptional Service: Staff are often praised for their attentiveness and commitment to guest satisfaction.
- Spacious and Clean Rooms: Accommodations are consistently described as well-maintained and generously sized.
- Quality Dining: The hotel's restaurant receives positive remarks for the variety and quality of food offered.
- Excellent Facilities: Guests appreciate the wide range of amenities, including a well-equipped fitness center and swimming pool.
Area for improvement
- Parking Challenges: Visitors sometimes find the parking facilities to be less than adequate for their needs.
- Busy at Breakfast: The breakfast area can become overcrowded, affecting the dining experience.
- Room Noise Issues: Some guests report disturbance due to noise from adjacent rooms or corridors.
- Price Concerns: A few visitors feel that the pricing for rooms and services could be more competitive.
- Check-in Delays: On occasion, guests have experienced delays during the check-in process, leading to inconvenience.
Amenities
Kids pool
Kids club
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Air conditioning
Parking included
Related hotel videos
8.5RateScore
Total 3,182 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.8
booking
2,458 Reviews
8.4 / 10
expedia
724 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Breakfast
Location
Atmosphere
Food
Fitness
Amenities
Family
Restaurant
Sleep
Pool
Bathroom
Parking
Nature
Accessibility
Bar
Gym
Kitchen
Wellness
Business
Spa
Couples
Transit
Entertainment
Air Conditioning
Nightlife
Wi-Fi
Cleanliness was mentioned 479 times
9% Negative88% Positive
Reviews based on Cleanliness
Amelia Zaneta6 months ago
5/5
Wonderful hotel room overall. You can feel the posh vibes here. If you drive, parking space is below the reception floor. It can be confusing as it's the same parking space with the Elements Mall (which is not open for public). But if you took taxi or grab, just drop off on the Ground floor, then took the next lift for receptionist, facilities, or the guest room. Room wise, they were very spacious. We were very pleased with it. However I noticed a couple of corners in the room seemed old and fell off, but very minor. Next to the building are some apartment blocks. The pool of the hotel was very average and busy. It also can be quiet windy, which is very understandable judging by its location. Very minor feedback, we need to rang three times to get our shower gel get refilled, even after the staff clean the room for the day. To get to the city, it only took 30 mins walking distance.
tsuki6 months ago
5/5
Receptionist was very professional and friendly. Overall the hotel was very clean and there was no funky smell. Many amenities available like the gym, pool and sauna. Tried the morning buffet breakfast which we needed to pay extra for. I think can give a passing score since there were many different variety of cuisine to choose from, but pretty standard, nothing special. Recommend to just try only once for experience. Also, from the map it seems like a sea view is possible from the hotel room, but for our room the view was blocked by another flat/building. No good view
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 273
Number of floors 13
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
7Download
61Upload
52Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.8
Coffee
$1.4 - $3.7
Beer 0.5L
$1.5 - $2.9
Meal, inexpensive restaurant
$1.2 - $3.9
Public transport, one-way ticket
$0.3 - $1.6
Taxi 1km (normal tariff)
$0.4 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$11.7 - $23.4
Bottle of mid-range wine
$13.6 - $19.5
McMeal at McDonalds
$2.9 - $3.5
Coke/Pepsi 0.33L
$0.4 - $1
Public transport, monthly pass
$19.5 - $29.2
Gasoline (1 liter)
$0.4 - $0.5
Mobile phone monthly plan
$5.8 - $30.8
Fitness club, monthly fee
$21.4 - $97.4
Weather In Malacca City
°C
°F
Precipitation In Malacca City
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
No pets