Putrajaya Marriott Hotel in Serdang is a popular choice among travelers seeking comfort and convenience. Based on user reviews, this hotel offers a mix of experiences that cater to the diverse needs of its guests. The following lists highlight the key aspects that people often praise or critique.
1/5
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Putrajaya Marriott Hotel
8.1
(2,095 ratings)
Sepang, Malaysia -
560 m IOI City Mall
2 km Universiti Tenaga Nasional
3 km Malaysia Agro Exposition Park Serdang
Hotel Overview
Hotel highlights
Food
Breakfast
Atmosphere
- Location: Nestled in a strategic area, it provides easy access to local attractions and amenities.
- Amenities: Features comprehensive on-site facilities including a well-equipped fitness center, spa, and multiple dining options.
- Room Comfort: Rooms are praised for their cleanliness, spaciousness, and modern amenities ensuring a comfortable stay.
- Service Quality: Staff members are frequently noted for their professionalism, friendliness, and willingness to go above and beyond.
- Atmosphere: The overall ambiance of the hotel is often described as welcoming and conducive to relaxation.
Area for improvement
Parking
Bathroom
Accessibility
- Pricing: Some guests find the hotel to be on the pricier side, especially when considering additional charges for certain services.
- Wi-Fi Connectivity: Issues with the internet connection speed and reliability have been noted by some visitors.
- Food Quality: Although varied, the food offerings at the hotel's restaurants receive mixed reviews regarding taste and value for money.
- Swimming Pool: The swimming pool area is occasionally mentioned as needing maintenance or improvement.
- Check-in/Check-out Process: Delays and inefficiencies in the check-in and check-out procedures are occasionally reported, affecting guests' overall satisfaction.
Amenities
Kids pool
Waterslide
Extra beds/cribs
Pool
Breakfast available
Free WiFi
Spa
Gym
Related hotel videos
RateScore
Total 2,095 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,703 Reviews
8.2 / 10
expedia
392 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Breakfast
Location
Atmosphere
Cleanliness
Fitness
Bathroom
Parking
Family
Business
Sleep
Amenities
Pool
Bar
Restaurant
Transit
Accessibility
Kitchen
Gym
Nightlife
Wellness
Entertainment
Couples
Spa
Wi-Fi
Air Conditioning
Nature
Food was mentioned 279 times
Reviews based on Food
Old building with ongoing renovation. Very spacious and comfortable room. But the pillow is a little heavy for me. Breakfast spread is delicious but its the same menu for 2 days in a row. Wish for more varieties of food. Overall nice experience and very helpful staff
Staff is not friendly and i did not feel welcome. Hotel is still under renovation. Kids pool is still in progress. Stayed on 31.12.2023, the hotel provided great firework show. The newly renovated executive deluxe king room is very clean and comfortable. However, club lounge closed during my stay. no personalise check in available. Them move the club lounge to lobby lounge make me no feeling of privacy and the quality of the food is not good. 8pm i asked for coffee at the lobby lounge and told was finished and the coffee machine is dismantled, no intention to let the guest to enjoy. i asked for sprite or 7up was told not available in can, but i can see there more 1.5 liters available but did not provide to me. overall, customer care is total failure.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 488
Number of floors 13
Number of buildings/towers 1
Year Built 2002
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
6Download
57Upload
37Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $0.8
Coffee
$1.4 - $3.3
Beer 0.5L
$1.6 - $3.5
Meal, inexpensive restaurant
$1.9 - $5.8
Public transport, one-way ticket
$0.4 - $1
Taxi 1km (normal tariff)
$0.6 - $1.6
Meal for 2 people, mid-range restaurant, three-course
$13.6 - $48.7
Bottle of mid-range wine
$7.8 - $19.5
McMeal at McDonalds
$3.3 - $4.9
Coke/Pepsi 0.33L
$0.5 - $1
Public transport, monthly pass
$9.7 - $19.5
Gasoline (1 liter)
$0.4 - $0.4
Mobile phone monthly plan
$4.9 - $19.1
Fitness club, monthly fee
$19.5 - $68.2
Weather In Sepang
Precipitation In Sepang
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets