Hilton Auckland is a modern hotel that enjoys a prime location on the waterfront, offering guests beautiful views of the ocean. Its unique position, quality amenities, and services have provided guests with memorable experiences. However, as with any lodging option, it has its own set of praises and criticisms based on user reviews.
1/5
Safety index
84 out of 100
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Safe area
Business
Luxury
City
Hilton Auckland
8.5
(3,189 ratings)
Auckland, New Zealand -
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210 m Auckland Ferry Terminal
770 m Sky Tower
770 m SkyCity Casino
Hotel Overview
Hotel highlights
Location
Amenities
Food
- Stunning Location: Nestled on the waterfront, guests rave about the breathtaking ocean views.
- Luxurious Rooms: The rooms are praised for their comfort, design, and cleanliness, providing a luxurious stay.
- Exceptional Service: Staff members are frequently commended for their professionalism, friendliness, and readiness to assist.
- High-Quality Dining: The on-site dining options are celebrated for offering delicious and diverse food choices.
- Amenities: The hotel's facilities, including a pool and fitness center, are highly appreciated by guests.
Area for improvement
Bathroom
Kitchen
- Price: Many guests find the hotel to be quite expensive compared to other options.
- Additional Charges: Some have expressed concerns over extra charges for services that are often complimentary in other hotels.
- Parking: The parking situation has been a point of contention, with guests finding it inconvenient and pricey.
- Room Size: A few reviewers have mentioned that some rooms feel smaller than expected for the price point.
- Noise Levels: Because of its popular location, some guests have noted that noise from the surrounding area can be an issue.
Amenities
Extra beds/cribs
Grocery/Convenience store
Pool
Breakfast available
Parking available
Free WiFi
Laundry
Gym
Related hotel videos
8.5RateScore
Total 3,189 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.8
booking
2,212 Reviews
8.4 / 10
expedia
977 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Amenities
Food
Breakfast
Bar
Cleanliness
Nature
Sleep
Atmosphere
Restaurant
Parking
Bathroom
Business
Fitness
Family
Couples
Pool
Nightlife
Transit
Gym
Accessibility
Kitchen
Wi-Fi
Spa
Air Conditioning
Location was mentioned 281 times
5% Negative91% Positive
Reviews based on Location
Sam L6 months ago
This was a really good place to land after our flight from the US. We booked an extra night to ensure we had a room at 9 am when we arrived at the hotel so we were in our room early allowing a shower and rest before venturing out. Service at front desk was excellent. We had dinner at the bar first night and it was very good with good service. Our room was a little tight but comfortable. Overall a solid Hilton experience and good transition into Kiwi time. PS location is really good.
Gilles R6 months ago
A container style poorly maintained hotel by the sea where you have 1 chance out of 2 having no view because of a huge cruise ship in front .|Therefore, any room with a view = no-go.||The "pool" is not one - it's an outside bathtub between 2 buildings. The rooms are old and average. ||Food wise - great location and potential. Clearly ZERO staff knows what they are doing or about the menu. Average quality ruined by poor service.||Basically, there are many options in AKL that are better.||What a pity for a flag Hilton property in NZ!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 187
Number of floors 8
Number of buildings/towers 1
Year Built 2001
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
15Download
90Upload
36Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
39 out of 100
Unsafe
Auckland safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
77
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
83
Property safety
Risky
Likelihood of theft.
53
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
93
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
50
Overall Crime index
Moderate
An average rating of the crime categories
50 out of 100
Property crime severity
Moderate
58
Mugging or robbery 45/100
Car theft 48/100
Car break-ins 55/100
Home break-ins 51/100
Violent crime severity
Moderate
49
Physical attacks 46/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
53
Insult or harassment in public 48/100
Corruption or bribery 29/100
Drug problem 60/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.8
Coffee
$2.8 - $4.8
Beer 0.5L
$1.7 - $6.7
Meal, inexpensive restaurant
$10.1 - $28
Public transport, one-way ticket
$1.7 - $3.4
Taxi 1km (normal tariff)
$1.7 - $3.8
Meal for 2 people, mid-range restaurant, three-course
$47.6 - $100.8
Bottle of mid-range wine
$7.8 - $14.6
McMeal at McDonalds
$8.4 - $11.2
Coke/Pepsi 0.33L
$1.7 - $3.4
Public transport, monthly pass
$112 - $137.2
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$19.6 - $51.5
Fitness club, monthly fee
$15.7 - $89.1
Weather In Auckland
°C
°F
Precipitation In Auckland
mm
in
Air Quality
Good
PM2.56
PM1014
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome