Sofitel Auckland Viaduct Harbour, based on user reviews, is a luxurious and stylish hotel that offers guests a memorable stay with its exceptional service and prime location overlooking the serene waters of Auckland's Viaduct Harbour. The hotel provides a blend of comfort, elegance, and convenience, making it a popular choice for both leisure and business travelers seeking a sophisticated experience in Auckland.
1/5
Safety index
84 out of 100
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Safe area
Business
Family
Luxury
Spa
Adventure sport
Sofitel Auckland Viaduct Harbour
9.0
(1,432 ratings)
Auckland, New Zealand -
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770 m Sky Tower
770 m SkyCity Casino
770 m Queen Street Shopping District
Hotel Overview
Hotel highlights
Location
Breakfast
Atmosphere
- Exceptional Service: Staff are praised for their professionalism, attentiveness, and friendly demeanor, ensuring guests feel welcomed and valued.
- Prime Location: Located in the heart of Auckland's Viaduct Harbour, the hotel offers easy access to local attractions, dining, and entertainment options.
- Luxurious Amenities: Guests enjoy top-notch facilities, including a spa, fitness center, and indoor pool, complementing their stay with relaxation and wellness opportunities.
- Stunning Views: The hotel’s rooms and suites provide breathtaking views of the harbour, amplifying the overall experience with picturesque landscapes.
- Delectable Dining: The hotel’s on-site dining options receive high marks for both the quality of food and the ambient dining environment.
Area for improvement
- Price: Some guests feel that the cost of staying at the hotel is quite high, making it less accessible for budget-conscious travelers.
- Limited Parking: Available parking can be scarce and challenging, causing inconvenience for those traveling with vehicles.
- Noise Levels: Due to its central location, some guests report that noise from the surrounding area can sometimes be disruptive.
- Room Size: Although luxurious, some guests find the rooms to be smaller than expected, which can affect comfort levels for those requiring more space.
- Additional Charges: There are mentions of unexpected additional charges for certain services, which can cause dissatisfaction among guests not anticipating extra fees.
Amenities
Babysitting
Extra beds/cribs
Pool
Breakfast available
Spa
Hot Tub
Parking available
Free WiFi
Related hotel videos
9.0RateScore
Total 1,432 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
9.2
booking
442 Reviews
8.4 / 10
expedia
990 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Food
Atmosphere
Bar
Sleep
Amenities
Cleanliness
Bathroom
Restaurant
Fitness
Wellness
Couples
Spa
Business
Pool
Parking
Gym
Accessibility
Nature
Entertainment
Transit
Nightlife
Wi-Fi
Family
Kitchen
Location was mentioned 167 times
5% Negative91% Positive
Reviews based on Location
Jenny Hong6 months ago
5/5
Great location on the viaduct. Customer service with staff is amazing. Hotel food was good. Rooms are decent size. Only thing is they need more gluten free options for in room service menu and you can't control the temperature. Anja and the reservation team are great.
Moshé S6 months ago
5/5
The impeccable service provided by the staff made our stay exceptional, and the hotel's location was also very convenient. However, we felt that the hotel had more of a business-like atmosphere than the luxurious modern brand it claims to be. The lounge was open, and the available options were very good. Overall, we highly recommend this hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 88
Number of floors 5
Number of buildings/towers 1
Year Built 2005
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
7Download
162Upload
117Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
39 out of 100
Unsafe
Auckland safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
77
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
83
Property safety
Risky
Likelihood of theft.
53
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
93
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
50
Overall Crime index
Moderate
An average rating of the crime categories
50 out of 100
Property crime severity
Moderate
58
Mugging or robbery 45/100
Car theft 48/100
Car break-ins 55/100
Home break-ins 51/100
Violent crime severity
Moderate
49
Physical attacks 46/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
53
Insult or harassment in public 48/100
Corruption or bribery 29/100
Drug problem 60/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.8
Coffee
$2.8 - $4.8
Beer 0.5L
$1.7 - $6.7
Meal, inexpensive restaurant
$10.1 - $28
Public transport, one-way ticket
$1.7 - $3.4
Taxi 1km (normal tariff)
$1.7 - $3.8
Meal for 2 people, mid-range restaurant, three-course
$47.6 - $100.8
Bottle of mid-range wine
$7.8 - $14.6
McMeal at McDonalds
$8.4 - $11.2
Coke/Pepsi 0.33L
$1.7 - $3.4
Public transport, monthly pass
$112 - $137.2
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$19.6 - $51.5
Fitness club, monthly fee
$15.7 - $89.1
Weather In Auckland
°C
°F
Precipitation In Auckland
mm
in
Air Quality
Good
PM2.56
PM1014
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome