Sudima Auckland City is a hotel that garners mixed reactions from its guests. Its performance in terms of service quality, amenities, and overall experience ranges widely across various reviews, reflecting a spectrum of guest satisfaction.
1/5
Safety index
84 out of 100
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Safe area
Family
Luxury
Sudima Auckland City
8.6
(1,619 ratings)
Auckland, New Zealand -
show on map
280 m SkyCity Casino
420 m Sky Tower
490 m Queen Street Shopping District
Hotel Overview
Hotel highlights
Breakfast
Food
Location
- Location: Ideal for travelers, situated in close proximity to major attractions and transport links.
- Comfortable Rooms: Guests often praise the comfort and cleanliness of the rooms.
- Friendly Staff: Many reviews highlight the helpful and friendly staff.
- Modern Amenities: The hotel is appreciated for its modern facilities and amenities.
- Breakfast Options: Varied and delicious breakfast options are frequently mentioned positively.
Area for improvement
- Noise Levels: Some guests have reported issues with noise, affecting their sleep quality.
- Room Size: Complaints about smaller than expected room sizes are common.
- Price: A number of guests feel that the pricing is on the higher side for the value received.
- Wi-Fi Connectivity: Problems with Wi-Fi strength and connectivity have been a source of frustration for some.
- Parking: Limited parking availability is a frequently mentioned drawback.
Amenities
Extra beds/cribs
Breakfast available
Parking available
Free WiFi
Air conditioning
Laundry
Housekeeping
Restaurant
Related hotel videos
8.6RateScore
Total 1,619 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.5
9.0
booking
1,453 Reviews
8.5 / 10
expedia
166 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Breakfast
Food
Location
Cleanliness
Bar
Amenities
Sleep
Bathroom
Atmosphere
Restaurant
Parking
Breakfast was mentioned 32 times
19% Negative72% Positive
Reviews based on Breakfast
Cris Torres6 months ago
5/5
My first time visiting Auckland. Very walkable location to several tourist spots nearby. Staff is extremely helpful, kind, and provided excellent customer service. The bar on the roof has fantastic views and the food is really good too.
Maia Ropiha6 months ago
5/5
Due to missing our connected flight via AirNZ, and sitting in arrivals on the floor for over 4 hours the airline got myself and my four children accommodation with Sudima after 12am. The kitchen was closed for the night but the lovely receptionist managed to get us some hot chippies and cold drinks delivered to our bedroom which we enjoyed whilst settling in. The room and bathrooms had everything we needed for our short stay. Our flight was at 7.40am which meant we needed to be out of there before 6am, which is when the buffet breaky was about to open, the lovely receptionist demanded I get something to eat first, the beautiful kitchen staff helped myself pack a beautiful buffet breakfast into individual tubs for us to enjoy on our ride to the airport. I 1000% felt so blessed, even my children couldn’t believe the service we had 🥰 so thank you again!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 194
Number of floors 10
Number of buildings/towers 1
Year Built 2020
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
196Upload
126Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
39 out of 100
Unsafe
Auckland safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
77
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
83
Property safety
Risky
Likelihood of theft.
53
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
93
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
50
Overall Crime index
Moderate
An average rating of the crime categories
50 out of 100
Property crime severity
Moderate
58
Mugging or robbery 45/100
Car theft 48/100
Car break-ins 55/100
Home break-ins 51/100
Violent crime severity
Moderate
49
Physical attacks 46/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
53
Insult or harassment in public 48/100
Corruption or bribery 29/100
Drug problem 60/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.8
Coffee
$2.8 - $4.8
Beer 0.5L
$1.7 - $6.7
Meal, inexpensive restaurant
$10.1 - $28
Public transport, one-way ticket
$1.7 - $3.4
Taxi 1km (normal tariff)
$1.7 - $3.8
Meal for 2 people, mid-range restaurant, three-course
$47.6 - $100.8
Bottle of mid-range wine
$7.8 - $14.6
McMeal at McDonalds
$8.4 - $11.2
Coke/Pepsi 0.33L
$1.7 - $3.4
Public transport, monthly pass
$112 - $137.2
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$19.6 - $51.5
Fitness club, monthly fee
$15.7 - $89.1
Weather In Auckland
°C
°F
Precipitation In Auckland
mm
in
Air Quality
Good
PM2.56
PM1014
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets, service animals welcome