The Sebel Auckland Manukau is a hotel that has received mixed feedback from guests. Its reviews highlight both its strengths and weaknesses, providing a balanced view of what to expect when staying there.
1/5
Safety index
91 out of 100
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Safe area
Luxury
The Sebel Auckland Manukau
8.7
(1,366 ratings)
Ōtara-Papatoetoe, New Zealand -
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280 m Rainbow's End
420 m Westfield Manukau City Shopping Centre
2 km Auckland Botanical Gardens
Hotel Overview
Hotel highlights
Cleanliness
Location
Food
- Comfortable Rooms: Guests praised the comfort and cleanliness of the rooms, highlighting their restful atmosphere.
- Excellent Location: Its proximity to key attractions and ease of access to transportation were major pluses for travelers.
- Friendly Staff: Many visitors found the staff to be exceptionally welcoming and helpful throughout their stay.
- Modern Amenities: The hotel was commended for its modern amenities, ensuring a comfortable and convenient stay for guests.
- Stunning Views: Some of the rooms offer stunning views that were particularly appreciated by the guests.
Area for improvement
- Noise Issues: A common complaint was about noise, either from adjacent rooms or the surrounding area, affecting guests' sleep.
- Limited Parking: Several visitors mentioned difficulties with parking, either due to limited space or high costs.
- Room Service Concerns: There were instances where room service did not meet the expected standards, either in speed or quality.
- Internet Connectivity: A few guests experienced issues with the internet connectivity, finding it either slow or unreliable.
- Price Point: Some guests felt that the pricing was a bit on the high side for the value provided.
Amenities
Extra beds/cribs
Breakfast available
Parking available
Free WiFi
Air conditioning
Laundry
Housekeeping
Room service
8.7RateScore
Total 1,366 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
9.0
booking
1,065 Reviews
8.6 / 10
expedia
301 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Food
Sleep
Atmosphere
Transit
Amenities
Breakfast
Bathroom
Parking
Kitchen
Bar
Restaurant
Entertainment
Business
Air Conditioning
Cleanliness was mentioned 65 times
5% Negative92% Positive
Reviews based on Cleanliness
Julia Hennessy7 months ago
4/5
This hotel is located in Manukau, south Auckland. Close to Westfield shopping centre, public transport, Rainbows End and main roads. The rooms were of a good size, clean and generally well appointed. For some reason, our room although booked for two, had only one mug, very strange. We had breakfast in the restaurant. The food was generally cold. A few health and safety issues needed to be addressed. The toaster was not working properly so one of the quests used a large bread knife to try and dislodge the toast. Limited number of staff overseeing the breakfast area did not see this. Condiments were in large containers and the hygiene standards were questionable. Dirty plates stacked on tables were not being promptly removed..
Luke H6 months ago
I booked the Deluxe room with 1 Kingsize bed for $250.00. Described as follows: 33sqm open concept guestroom has a kitchenette and dining area. It features a King bed, Fisher and Paykel kitchen equipment, bathroom with designer amenities, WiFi and 49inch LED TV. ||Overall it was as per the photos, clean and spacious with various sky sports and movies channels as normal.||The negative in terms of the room, it seems hotels no longer provide mini bar snacks anymore which is a shame. Additionally this hotel has gone the way of providing sop , moisturizer, shampoo etc via pump action disposal units. I find these detract from the experience and are the equivalent of a cafe providing butter in a disposal package rather than in a separate stylee butter plate. This one small factor can be the difference between an average cafe from an excellent cafe. The same goes for pump action soap and shampoo dispensers. It comes across as tacky.||One other negative for the room. The TV remote, as per the photo, was filthy. I hated even touching it as I know it hadn't been cleaned in years. Its these little things that make the difference.||Hotel overall:||Hotel staff - friendly and courteous. No issues here.||It was extremely hot and muggy outside and walking into the hotel lobby it was ice cold. The air conditioning was way too cold. As it is summer I hadnt packed a sweatshirt or anything similar. Consequently it was far too cold for me to go to the restaurant or even have a sit down coffee as I was way to cold in just a t shirt. So lost business for the hotel. ||The hotel lobby, foyer, and ground floor which included the one restaurant, felt a little claustrophobic and small.| |Parking - not just this hotel but others are starting to charge fees to park in their carparks. I don't think this is appropriate to be honest. It cost $5.00 per night (a 50% discount as I am an Accor member). It seems like more price gouging.||Conclusion: I would stay again but be prepared with wipes for the remote and a second layer of clothing for the foyer and restaurant.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 152
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
218Upload
128Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
69 out of 100
Safe
Nighttime safety
39 out of 100
Unsafe
Ōtara-Papatoetoe safety index
91
Overall Safety Index
Very Safe
An average rating of the six safety categories
91 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
79
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
74
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
93
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
50
Overall Crime index
Moderate
An average rating of the crime categories
50 out of 100
Property crime severity
Moderate
58
Mugging or robbery 45/100
Car theft 48/100
Car break-ins 55/100
Home break-ins 51/100
Violent crime severity
Moderate
49
Physical attacks 46/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
53
Insult or harassment in public 48/100
Corruption or bribery 29/100
Drug problem 60/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.8
Coffee
$2.8 - $4.8
Beer 0.5L
$1.7 - $6.8
Meal, inexpensive restaurant
$10.2 - $28.2
Public transport, one-way ticket
$1.7 - $3.4
Taxi 1km (normal tariff)
$1.7 - $3.8
Meal for 2 people, mid-range restaurant, three-course
$48 - $101.6
Bottle of mid-range wine
$7.9 - $14.7
McMeal at McDonalds
$8.5 - $11.3
Coke/Pepsi 0.33L
$1.7 - $3.4
Public transport, monthly pass
$112.9 - $138.3
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$19.8 - $51.9
Fitness club, monthly fee
$15.8 - $89.8
Weather In Ōtara-Papatoetoe
°C
°F
Precipitation In Ōtara-Papatoetoe
mm
in
Air Quality
Good
PM2.56
PM1014
25
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets