Sheraton Grand Panama, located in Panama City, is a well-regarded hotel noted for its strategic location, comprehensive amenities, and attentive service. Yet, like any establishment, it also faces criticism in certain areas based on user reviews.
1/5
Safety index
65 out of 100
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Safe area
Business
Family
Luxury
Spa
City
Shopping
Sheraton Grand Panama
8.3
(1,520 ratings)
San Francisco, United States -
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910 m Multiplaza Pacific Mall
1 km Avenida Balboa
2 km Cinta Costera
Hotel Overview
Hotel highlights
Food
Atmosphere
Location
- Prime Location: Guests appreciate its proximity to key attractions, making it an ideal base for exploring the city.
- Spacious Rooms: The hotel boasts generously sized rooms, providing guests with comfort and convenience.
- Amenities: The on-site facilities, including a pool, fitness center, and dining options, receive high praise for their quality and variety.
- Service Quality: The staff's friendliness and readiness to assist are frequently highlighted, enhancing the guest experience.
- Views: Many rooms offer stunning views of the surrounding area, adding to the hotel's allure.
Area for improvement
- Maintenance Issues: Some reviews mention the need for better upkeep and modernization of facilities.
- Pricing: Guests have expressed concerns over the pricing, finding it somewhat high compared to the value offered.
- Wi-Fi Connectivity: Problems with the Wi-Fi connection and speed are occasionally noted, causing inconvenience for guests requiring reliable internet access.
- Noise Levels: The hotel’s location, while convenient, can lead to high noise levels, affecting guests' comfort, especially at night.
- Food Quality: Although the hotel offers a variety of dining options, the quality of food receives mixed reviews, with some guests expecting better.
Amenities
Tennis court
Babysitting
Extra beds/cribs
Pool
Breakfast available
Restaurant
Bar
Room service
Related hotel videos
8.3RateScore
Total 1,520 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.4
booking
827 Reviews
8.3 / 10
expedia
693 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Location
Breakfast
Business
Nightlife
Cleanliness
Bar
Parking
Fitness
Amenities
Restaurant
Bathroom
Pool
Gym
Family
Sleep
Accessibility
Couples
Wellness
Spa
Wi-Fi
Transit
Kitchen
Nature
Air Conditioning
Food was mentioned 298 times
12% Negative82% Positive
Reviews based on Food
Marisha P6 months ago
First of all this hotel is huge it connects to a casino and the Aloft. It could use a little upgrading in the rooms themselves. I don’t like the fact that there wasn’t any microwaves in the hotel to warm food late night. The have daily happy hour drink special Margaritas were the best. Ney at the front desk was awesome!!!! Way to go for your great customer service. It was a couple other front desk agents can’t remember there names wasn’t too friendly until they saw my Titanium Elite status then they became extra nice which I didn’t like all guest should be treated the same! The whole 4/5 days I was there Ney greeted me and my friend by name which was a wonderful touch! The Executive Lounge food was horrible!! The food was old and hard needed to be thrown away not served to guest. But overall I would return because of its location, happy hour drinks at the Aloft and Ney at the front desk. See you guys in Feb!
Aram Askarian4 months ago
3/5
The pool was nice. The service is food VERY slow, but the people are nice.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Nov, 2023Now
General Info
Total number of rooms 356
Number of floors 15
Number of buildings/towers 1
Year Built 1982
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
175Upload
25Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
72 out of 100
Safe
Nighttime safety
48 out of 100
Risky
San Francisco safety index
65
Overall Safety Index
Safe
An average rating of the six safety categories
65 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
57
Physical safety
Safe
Likelihood of injury due to harmful intent.
62
Property safety
Risky
Likelihood of theft.
57
Political safety
Safe
Potential for infringement of political rights or political unrest.
73
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
43
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
47
Overall Crime index
Moderate
An average rating of the crime categories
47 out of 100
Property crime severity
Moderate
48
Mugging or robbery 48/100
Car theft 36/100
Car break-ins 52/100
Home break-ins 42/100
Violent crime severity
Moderate
52
Physical attacks 41/100
Racism or religion motivated attacks 23/100
Other crime severity
Moderate
52
Insult or harassment in public 38/100
Corruption or bribery 74/100
Drug problem 40/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.3
Coffee
$1.8 - $4.6
Beer 0.5L
$0.8 - $1.6
Meal, inexpensive restaurant
$7.4 - $18.4
Public transport, one-way ticket
$0.2 - $0.5
Taxi 1km (normal tariff)
$0.9 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$36.9 - $92.2
Bottle of mid-range wine
$4.6 - $12.9
McMeal at McDonalds
$7.4 - $9.2
Coke/Pepsi 0.33L
$0.9 - $2.8
Public transport, monthly pass
$18.4 - $41.5
Gasoline (1 liter)
$0.8 - $1.1
Mobile phone monthly plan
$18.4 - $29.5
Fitness club, monthly fee
$16.6 - $92.2
Weather In San Francisco
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.514
PM1031
49
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome