Islamabad Serena Hotel is renowned for its stunning architecture blending modernity with local heritage, located in the heart of Pakistan's capital. It has garnered attention for its exceptional services, hospitable staff, and luxurious amenities, offering guests an unparalleled experience. While many reviews praise its numerous qualities, there are some aspects that haven't met everyone's expectations.
1/5
Safety index
25 out of 100
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Business
Luxury
Spa
Islamabad Serena Hotel
8.2
(1,363 ratings)
Islamabad, Pakistan -
show on map
2 km Supreme Court of Pakistan
2.5 km Embassy of the United States of America
3.5 km Centaurus Mall
Hotel Overview
Hotel highlights
Atmosphere
Food
Breakfast
- Exceptional Service: Staff go above and beyond to ensure guest satisfaction, providing personalized attention.
- Exquisite Dining: Multiple on-site restaurants offer a wide variety of delicious cuisine, catering to diverse taste preferences.
- Prime Location: Situated in the city center, it grants easy access to major attractions and business districts.
- Stunning Architecture: The hotel boasts a beautiful design that combines modern elements with traditional Pakistani culture.
- Luxurious Amenities: Guests can enjoy top-notch facilities including a spa, health club, and beautifully landscaped gardens.
Area for improvement
Air Conditioning
- High Price Point: Many guests feel that the cost of staying here is quite high compared to other options.
- Room Availability: Difficulty in securing a reservation during peak seasons due to high demand.
- Noise Levels: Some guests have reported discomfort due to noise from nearby areas, particularly during events.
- Sporadic Wi-Fi: Inconsistent internet connection has been a concern for hotel guests needing reliable online access.
- Limited Parking: The hotel's parking capacity is sometimes found insufficient, particularly during special events or peak periods.
Amenities
Extra beds/cribs
Pool
Spa
Free airport shuttle
Breakfast included
Free WiFi
Restaurant
Room service
Related hotel videos
8.2RateScore
Total 1,363 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.2
booking
1,255 Reviews
8.2 / 10
expedia
108 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Breakfast
Business
Location
Cleanliness
Amenities
Bar
Fitness
Family
Wellness
Parking
Restaurant
Bathroom
Pool
Spa
Couples
Gym
Nature
Sleep
Nightlife
Wi-Fi
Accessibility
Kitchen
Transit
Air Conditioning
Entertainment
Food was mentioned 896 times
27% Negative64% Positive
Reviews based on Food
muhammed Rasheed5 months ago
5/5
Step inside and experience the epitome of luxury and comfort. The hotel's environment is carefully curated to provide a serene and relaxing atmosphere, allowing you to unwind and recharge during your stay. The food on offer is nothing short of exceptional, prepared with the freshest ingredients, and presented with impeccable attention to detail. But what truly sets this hotel apart is its service. The staff is dedicated to ensuring your every need is met, with a level of attentiveness and care that is second to none. From the moment you step through the door, you'll be treated like royalty, with every request handled promptly and with a smile. Whether you're in Islamabad for business or pleasure, this hotel is the perfect choice for an unforgettable stay.
Moeez Waryah5 months ago
5/5
I recently had the pleasure of staying at the Serene Hotel in Islamabad and I must say that it exceeded all of my expectations. The hotel is located in a great area, close to many tourist attractions and convenient for business travelers. The hotel itself is beautifully designed and decorated, with a serene and relaxing ambiance that immediately put me at ease. The rooms are spacious, well-furnished, and equipped with all the necessary amenities for a comfortable stay. The bed was extremely comfortable and I had a great night's sleep. The staff at the Serene Hotel were incredibly friendly and welcoming, and went out of their way to make sure that I had everything I needed. They were happy to assist me with any requests or questions I had, and always did so with a smile. The hotel also has a great restaurant that serves delicious food, and a lovely rooftop terrace with beautiful views of the city.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 387
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
22Upload
24Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
81 out of 100
Very Safe
Nighttime safety
63 out of 100
Safe
Islamabad safety index
31
Overall Crime index
Low
An average rating of the crime categories
31 out of 100
Property crime severity
Low
35
Mugging or robbery 32/100
Car theft 35/100
Car break-ins 32/100
Home break-ins 30/100
Violent crime severity
Low
31
Physical attacks 23/100
Racism or religion motivated attacks 15/100
Other crime severity
Low
28
Insult or harassment in public 22/100
Corruption or bribery 58/100
Drug problem 34/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.2 - $0.5
Coffee
$0.5 - $2.8
Beer 0.5L
$0.5 - $1.8
Meal, inexpensive restaurant
$0.8 - $3.3
Public transport, one-way ticket
$0.1 - $0.3
Taxi 1km (normal tariff)
$0.3 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$8.2 - $33
Bottle of mid-range wine
$0.5 - $4
McMeal at McDonalds
$2.6 - $4.9
Coke/Pepsi 0.33L
$0.2 - $0.5
Public transport, monthly pass
$3.3 - $6.6
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$2.9 - $6.6
Fitness club, monthly fee
$6.6 - $49.5
Weather In Islamabad
°C
°F
Precipitation In Islamabad
mm
in
Air Quality
Moderate
PM2.566
PM10217
31
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals