The Embassy Suites by Hilton in Carolina is a well-regarded hotel that offers both comfort and convenience to its guests. Based on user reviews, it provides a satisfying stay with numerous amenities and services. This hotel caters to both business and leisure travelers, ensuring a pleasant experience for all guests.
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Embassy Suites by Hilton San Juan Hotel & Casino
8.5
(4,215 ratings)
Carolina, Puerto Rico -
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420 m Isla Verde Beach
560 m Carolina Beach
3.5 km Condado Beach
Hotel Overview
Hotel highlights
Breakfast
Location
Fitness
- Spacious and Comfortable Rooms: Guests appreciate the large, well-equipped rooms that offer plenty of space for relaxation and work.
- Complimentary Breakfast: The hotel is praised for its delicious and varied complimentary breakfast, ensuring a great start to the day for all guests.
- Friendly and Attentive Staff: The service received from the hotel staff is often highlighted as exceptional, with many noting their willingness to go the extra mile.
- Location: Its proximity to local attractions and ease of access to public transport is seen as a major plus by visitors.
- Pool and Leisure Facilities: The hotel's pool and additional leisure facilities are well-maintained, providing a perfect relaxation spot for guests.
Area for improvement
Bathroom
Sleep
Wi-Fi
- Noise Levels: Some guests have mentioned that noise from nearby rooms or the surrounding area can be an issue, affecting their sleep quality.
- Additional Fees: A few reviews have noted unexpected additional fees for certain services, which could be a downside for some travelers.
- Occasional Maintenance Issues: There are occasional comments about maintenance issues in the rooms or public areas that required attention.
- Wi-Fi Connectivity: A handful of guests have experienced problems with Wi-Fi connectivity, finding it inconsistent or slow at times.
- Wait Times for Services: During peak periods, some guests have reported longer than expected wait times for check-in, check-out, or dining services.
Amenities
Kids pool
Microwave
Pool
Breakfast included
Hot Tub
Spa
Free WiFi
Air conditioning
Related hotel videos
8.5RateScore
Total 4,215 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
8.6
booking
2,426 Reviews
8.4 / 10
expedia
1,789 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Breakfast
Cleanliness
Location
Fitness
Nightlife
Food
Nature
Bar
Pool
Restaurant
Atmosphere
Bathroom
Sleep
Amenities
Family
Transit
Parking
Accessibility
Wi-Fi
Entertainment
Business
Kitchen
Hot Tub
Beach
Gym
Air Conditioning
Couples
Wellness
Spa
Breakfast was mentioned 356 times
16% Negative76% Positive
Reviews based on Breakfast
Michael Allen7 months ago
5/5
Great stay and great location. Loved the free breakfast with made to order omelets and the 2 free drinks in the evenings. We ate at the in hotel restaurant. The menu was mostly in Spanish but had pictures of the meals and the staff was very helpful in explaining the menu. My daughters loved the pool. The hotel is walking distance to the beach, CVS, and many local and fast food restaurants. We got two adjoining rooms on the top floor. They were a little dated but very big, comfortable, and clean. It had a nice casino that we didn't utilize but was very nice. It is right next to the airport which is both a positive and negative. You didn't hear any of the Air traffic inside the hotel or rooms, but was a little loud around the pool. Definitely a great trip and would stay there again.
Krystal Torres6 months ago
4/5
I love that the standard room has a nice living room area. I thought it was an upgrade. The service was very nice and location is 5 to 10 min from the airport. I liked that you needed your key card to use the elevator and pool. Adds security. The private section of the beach is nice as well. It isn't super fancy but the view was nice and a short walk away. A few issues I had... you can tell that they didn't clean everything in our room when we checked in. Like mirrors or tables. Barely any outlets in our room worked. Parking is $20 a day. And breakfast is free but pretty bland. Staying there a week I was starting to get tired of the same things. On the other hand. The restaurants in the hotel were great, the casino was small but fun. The pool was beautiful, especially at night. All in all, I'd stay again
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 313
Number of floors 8
Number of buildings/towers 1
Year Built 1996
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
124Upload
32Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.8
Coffee
$1.8 - $4.1
Beer 0.5L
$1.3 - $3.3
Meal, inexpensive restaurant
$11.1 - $32.3
Public transport, one-way ticket
$0.7 - $1.8
Taxi 1km (normal tariff)
$0.9 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$64.5 - $115.2
Bottle of mid-range wine
$12.9 - $23
McMeal at McDonalds
$7.4 - $9.7
Coke/Pepsi 0.33L
$1.4 - $2.8
Public transport, monthly pass
$32.3 - $69.1
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$69.1 - $92.2
Fitness club, monthly fee
$22.1 - $73.8
Weather In Carolina
°C
°F
Precipitation In Carolina
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets, service animals welcome