Holiday Inn Mayaguez and Tropical Casino, a hotel located in Mayagüez, has received mixed reviews from guests. The hotel is generally appreciated for its facilities and services, but there are areas where guests feel improvements could be made.
1/5
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Holiday Inn Mayaguez and Tropical Casino, an IHG Hotel
9.1
(3,339 ratings)
Mayagüez, Puerto Rico -
3 km Yaguez Theater
3 km Plaza Colon
3 km University of Puerto Rico Mayagüez Campus
Hotel Overview
Hotel highlights
Cleanliness
Nightlife
Food
- Excellent Location: Guests love the convenient location, making it easy to explore nearby attractions.
- Friendly Staff: Many guests commend the warm and welcoming staff.
- Clean and Comfortable Rooms: The cleanliness and comfort of the rooms have received high praise.
- Casino Entertainment: The on-site casino provides a fun entertainment option for guests.
- Good Dining Options: The hotel offers satisfying dining experiences with variety.
Area for improvement
- Occasional Noise Issues: Some guests have mentioned noise from the casino or other rooms as a drawback.
- Room Maintenance: A few guests reported issues with the upkeep and maintenance of their rooms.
- Parking Challenges: There have been complaints about the availability and convenience of parking.
- Sporadic Slow Service: At times, the service in the hotel and dining areas can be slow.
- Limited Pool Area: Guests have pointed out that the pool area is smaller than expected and can get crowded.
Amenities
Kids pool
Extra beds/cribs
Pool
Breakfast available
Air conditioning
Free WiFi
Gym
Parking included
Related hotel videos
RateScore
Total 3,339 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
2,381 Reviews
9.0 / 10
expedia
958 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Nightlife
Cleanliness
Food
Fitness
Location
Breakfast
Pool
Atmosphere
Sleep
Parking
Bar
Amenities
Bathroom
Family
Restaurant
Business
Accessibility
Air Conditioning
Kitchen
Nature
Nightlife was mentioned 190 times
Reviews based on Nightlife
Our one night stay was generally very good. Nice, clean, comfortable, and aromatic room with a view. The staff in all areas are great! The breakfast is good but there is space for improvement. The only downside is that our A/C was a bit noisy, but it something I think can be easily fixed.
"I recently had the pleasure of staying at the Holiday Inn IHG® Hotel & Resort, and it was an exceptional experience from start to finish. The moment I walked through the doors, I was greeted by friendly and welcoming staff who made me feel right at home. The hotel's interior is beautifully designed, with a modern yet cozy atmosphere that immediately puts you at ease. My room was spacious, clean, and well-appointed, with all the amenities I could ask for. The comfortable bed ensured a restful night's sleep, and the view from my window was simply breathtaking. One of the highlights of my stay was the exceptional dining options available at the hotel. Whether it was breakfast, lunch, or dinner, the food was consistently delicious, and the service was impeccable. The on-site restaurant provided a wide variety of culinary delights, and the bar served up some fantastic cocktails. The hotel's amenities were also top-notch. The pool and fitness center were well-maintained and provided a great way to unwind and stay active during my stay. Additionally, the hotel's location was convenient, making it easy to explore the surrounding area and enjoy local attractions. What truly sets this hotel apart, though, is the staff's commitment to excellence in service. Every staff member I encountered was courteous, attentive, and went above and beyond to ensure my stay was memorable. Overall, my stay at the Holiday Inn IHG® Hotel & Resort was nothing short of exceptional. I can't wait to return and enjoy another fantastic experience. I highly recommend this hotel to anyone seeking a memorable and comfortable stay in a beautiful setting." Safe travels
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 141
Number of floors 6
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
29Upload
13Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.8
Coffee
$1.6 - $4.6
Beer 0.5L
$1.3 - $3.8
Meal, inexpensive restaurant
$6.9 - $36.9
Taxi 1km (normal tariff)
$0.9 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$36.9 - $115.2
Bottle of mid-range wine
$12.9 - $23
McMeal at McDonalds
$4.6 - $12
Coke/Pepsi 0.33L
$0.9 - $2.8
Gasoline (1 liter)
$0.8 - $1.1
Mobile phone monthly plan
$69.1 - $92.2
Fitness club, monthly fee
$25.4 - $41.5
Weather In Mayagüez
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets