Pestana Carlton Madeira Ocean Resort Hotel in Funchal is a well-reviewed accommodation choice among travelers. Guests often praise its remarkable amenities and services, while also noting some areas for improvement. Below, find categorized insights based on guest feedback.
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Pestana Carlton Madeira Ocean Resort Hotel
8.5
(3,219 ratings)
Funchal, Portugal -
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560 m Madeira Casino
770 m CR7 Museum
1.26 km Lido Bathing Complex
Hotel Overview
Hotel highlights
Location
Fitness
Breakfast
- Stunning Ocean Views: Guests rave about the breathtaking views of the ocean from various parts of the hotel, enhancing the overall experience.
- Excellent Location: The hotel's location is highly praised for being close to local attractions and amenities, making it convenient for exploring the area.
- Quality Amenities: From the swimming pools to the spa, the hotel's amenities are often highlighted as top-notch, contributing to a relaxing stay.
- Friendly Staff: Many reviews mention the hospitality and friendliness of the staff, making guests feel welcome and well-cared for.
- Spacious Rooms: The comfort and size of the rooms receive positive remarks, providing a comfortable retreat after a day of activities.
Area for improvement
Parking
Wi-Fi
Kitchen
- Occasional Noise: Some guests mention noise issues, particularly from adjoining rooms or public areas, which can be disruptive.
- Aged Facilities: Despite the overall quality, there are comments about certain facilities appearing outdated and in need of refurbishment.
- Additional Charges: A few guests were surprised by additional charges for some services, suggesting a need for clearer communication about costs.
- Limited Parking: Limited parking availability can pose a challenge for those traveling with vehicles, affecting convenience.
- Variability in Food Quality: While some find the dining options satisfactory, others believe there is room for improvement in food quality and variety.
Amenities
Kids pool
Game room
Babysitting
Extra beds/cribs
Pool
Restaurant
Bar
Room service
Related hotel videos
8.5RateScore
Total 3,219 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.8
booking
2,251 Reviews
8.3 / 10
expedia
968 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Fitness
Breakfast
Amenities
Pool
Cleanliness
Food
Nature
Atmosphere
Restaurant
Bar
Sleep
Nightlife
Bathroom
Family
Wellness
Spa
Parking
Accessibility
Transit
Wi-Fi
Kitchen
Gym
Business
Hot Tub
Air Conditioning
Couples
Beach
Entertainment
Location was mentioned 441 times
2% Negative89% Positive
Reviews based on Location
Pat McIntosh8 months ago
5/5
My wife and I stayed here for the beginning leg of our honeymoon. Once we arrived at the hotel and checked in, it was an amazing experience to grab drink on the front Garden Restaurant that overlooks the ocean with a great view. The pool was clean and great to spend the later half of our days at when we were back from adventuring in the town and around the island. There are restaurants and cafes very close to the resort so the location was great. The staff were super friendly and some did not hesitate to strike up a conversation with us during our half board dinners and breakfasts. Khan was amazing at not only making us feel at home, but sharing his experience there as well from around the world. I would highly recommend staying here.
Elle Young8 months ago
5/5
Definitely book this hotel, you will NOT be disappointed! I arrived very late so there was no one to take my luggage to my room but I was given a welcome drink and checked in efficiently as the clerk could see I was tired. The breakfast was delicious and full of variety. The VIEWS of the ocean are breathtaking. Love that my room had pretty much every amenity- balcony with seating, bidet, robe/slippers. There is also a separate elevator to reach the spa and sauna which makes the area quiet and peaceful. Tons of restaurants in walking distance if you don't want to eat onsite, but it was cool that they had a themed dinner during my stay. Upon checkout, they held my bags while I finished an day trip around the island and then called a cab for me with a preset fare which was nice. Don't miss a chance to stay here! Just note, it's pretty far from the airport so get ready to fork out some serious cash (up to $45!) to get to the hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 286
Number of floors 15
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
22Download
41Upload
29Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $2
Coffee
$1 - $4
Beer 0.5L
$1.1 - $2.5
Meal, inexpensive restaurant
$6 - $10
Public transport, one-way ticket
$2 - $2.2
Taxi 1km (normal tariff)
$1.2
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$1.5 - $12
McMeal at McDonalds
$7 - $8
Coke/Pepsi 0.33L
$1.2 - $2
Public transport, monthly pass
$30 - $40
Gasoline (1 liter)
$1.6 - $2
Mobile phone monthly plan
$12 - $18.5
Fitness club, monthly fee
$35 - $50
Weather In Funchal
°C
°F
Precipitation In Funchal
mm
in
Air Quality
Good
PM2.55
PM1013
18
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)