Hotel Residencias Varadouro

Madame l15 years ago

Never see a service like that. Really scandalous ! Nobody at the reception. Had to find someone in the kitchen (no bell). There is a restaurant in the hotel but they never accept to sell us a little bottle of water. Room dirty : there were spots on the carpet. Curtain of shower was midlewed. We were scrapping ourselves during all the night. Sure that there were acarina in the bed. Essuies of bath worn and perforated. So much noise in the hotel: the children of the owners run in the corridors during all the evening and were crying a lot. All that family went to sleep at 1.00 in the morning so impossible to sleep before that. We hear all the discussions of the people in the other room. No information about the breakfast and nobody for the breakfast at 8.00 am ! We had booked for 2 nights and finally we left the hotel after the 1st day because we were completely disgusted.