Ukino Palmeiras Village Family Resort in Lagoa is a family-friendly holiday destination that receives mixed reviews from guests. Its reputable positioning as a suitable choice for families traveling with children is highlighted by several positive remarks, contrasting with some criticism on specific aspects of the facility and service.
1/5
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Ukino Palmeiras Village Family Resort
8.2
(1,371 ratings)
Lagoa, Portugal -
630 m Senhora da Rocha Beach
7.5 km Salgados Beach
8 km Marinha Beach
Hotel Overview
Hotel highlights
Family
Cleanliness
Fitness
- Family-Friendly Amenities: Guests often commend the resort for its numerous amenities tailored specifically for families, ensuring a comfortable stay for both children and adults.
- Scenic Location: The picturesque surroundings and scenic location near the beach are highly appreciated by visitors, making it an ideal spot for relaxation and vacation photos.
- Varied Entertainment: The availability of diverse entertainment options keeps guests of all ages engaged and entertained throughout their stay.
- Spacious Accommodations: Many reviewers mention the spacious and comfortable rooms available at the resort, providing ample space for families.
- Helpful Staff: The friendliness and helpfulness of the resort’s staff are frequently highlighted, enhancing the overall guest experience.
Area for improvement
Sleep
Accessibility
Kitchen
- Maintenance Issues: A common complaint involves maintenance problems within the rooms and resort facilities, indicating a need for improvements.
- Food Quality: Some guests find the variety and quality of food options to be lacking, suggesting room for enhancement in the dining experience.
- Long Wait Times: During peak seasons, guests have reported long wait times for services such as check-in, dining, and activities.
- Additional Costs: The resort has been criticized for having hidden fees and additional costs for certain amenities that were believed to be included in the initial booking.
- Overcrowding: The issue of overcrowding, especially in common areas such as pools and dining facilities, has been a point of discontent among guests.
Amenities
Kids pool
Waterslide
Game room
Tennis court
Kids club
All inclusive
Restaurant
Bar
RateScore
Total 1,371 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,322 Reviews
8.2 / 10
expedia
49 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Family
Food
Cleanliness
Fitness
Location
Bar
Nature
Atmosphere
Pool
Sleep
Nightlife
Breakfast
Amenities
Bathroom
Accessibility
Transit
Restaurant
Kitchen
Beach
Wi-Fi
Entertainment
Air Conditioning
Couples
Gym
Parking
Business
Wellness
Family was mentioned 486 times
Reviews based on Family
The family and I enjoyed a really great break. We booked a family room (separate bedrooms, great) with the inclusive package. We also had airport transfers included. Staff were very friendly and I would recommend here for a stay. The kids club was enjoyed by our youngest, but it wasn't really catering for the other two, who are over 9. The food was buffet style and was a good range for lunch and dinner. Don't expect a British style bacon and sausage breakfast but you will find something to enjoy. The nibble bar is great, especially with kids, so you can get food to eat between main meals, the dinner starts later at 7.30pm. Swimming pools were a huge plus, and there is fitness equipment for anyone missing their weekly HIIT classes. Take the walk to the beach and local restaurants. Overall impressed so book with confidence.
Just returned from a weeks enjoyable stay at this large family hotel. No complaints. Our rooms on the 3rd floor offered spacious accommodation, comfy beds, plenty of storage for cloths etc. Rooms cleaned daily, good lift access to lower floors. Sun loungers were plentiful, considering the number of people, were always available at either the pool complexes and also for those who wanted to get away from the happy noises of children, on the lawned quite areas. |Food and drink on offer was good & variable and replenished constantly. We don’t have any dietary requirements so can’t speak for anyone who has. Served in two main restaurants with addition of specialty restaurants and a useful nibbles bar serving fruit, cake, toasties, beef burgers, hotdogs. |The larger restaurant in the main building felt busier but a short walk to the second restaurant serving the same food was more relaxed. |Access to the nearest beach was down a steep hill, one way via lots of steps. A land train runs hourly to another beach/town costing €4 return. Uber taxis easily available to take you further. Two slight niggles. The sun beds around the quieter pool were very hard to sit on whereas everywhere else they were comfier. And the children’s disco didn’t start until 9 pm. Otherwise we had a lovely holiday.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 517
Number of floors 8
Number of buildings/towers 2
Year Built 2013
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
19Download
27Upload
18Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1.1
Coffee
$1.8 - $2.5
Beer 0.5L
$0.5 - $2.1
Meal, inexpensive restaurant
$5 - $20
Public transport, one-way ticket
$2.5 - $4
Taxi 1km (normal tariff)
$1 - $1
Meal for 2 people, mid-range restaurant, three-course
$40 - $71
Bottle of mid-range wine
$3 - $9
McMeal at McDonalds
$7 - $9
Coke/Pepsi 0.33L
$1 - $2.5
Public transport, monthly pass
$18 - $35
Gasoline (1 liter)
$1.6 - $2
Mobile phone monthly plan
$12 - $18.5
Fitness club, monthly fee
$25 - $38
Weather In Lagoa
Precipitation In Lagoa
Air Quality
Good
PM2.512
PM1022
17
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets, service animals welcome