Hotel Senhora do Castelo

Henrique d10 years ago

PROS||- General cleanness: Everything just perfect when is about cleanness.||- Air conditioner in the bedroom: silent and efficient, despite to be a old device.||- Bedroom soundproofing: in fact it´s possible to heard the noise from the corridor, but from outside, because the hotel is on the top of a mountain and isolated, the nights are very silent. ||- Location: located in the top of the mountain, it´s silent, offering good views and easy, wide and free carpark.||- The exterior swimmingpool is just great, wide with a lot of green around. Also kids swimming pool available, tennis courts and changing facilities. There is also a interior pool.||- Price value: for the price it´s a decent clean hotel to relax for a few days. Winter or summer season. ||- Staff: very helpful and friendly. Exception one lady in the reception, was efficient but not very smiley. A blonde lady around 60´s.||||TO BE IMPROVED:||- Only 2 power outlets, one in the toilet and one in the room. Not enough for a double room on our days, with tablet PCs, smartphones, etc to be recharged.||- No minibar in the room, could be good to have one.||- No internet in the bedroom, only in the lobby. It´s free.||- The restaurant is a little expensive. If they decide to lower the prices even for a more "normal" meal/menu, most of the guest would had dinner in the hotel restaurant.||- Toilet: the amenities are very simple, I used my own shampoo. this must be improved.||- Breakfast: to me was ok, there´s croissants, white and brown bread, cheese, ham, yogurts, cakes, cereals, coffee, milk, espresso, tea, hot chocolate and some canned fruit. But no hot food available. This can be a bad point for some guests.||- Tv channels available: just a few and portuguese on a very small and old tv, to me is ok because i didn´t spent too much time watching tv.||- The bar in the swimming pool is not well managed, limited offer and sometimes closed during the working hours of the swimming pool||||CONS||- The water temperature in the shower are not permanent, always changing also the flow of water, sometime very weak, even only on second floor where was my room. This is the thing that annoyed me more during the stay.||||DO I WILL RETURN?||- Yes I will, is not a posh hotel, it is in fact a simple 3 stars offering everything needed for a few days of pure relax.