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Penalva de Alva e São Sebastião da Feira

Penalva de Alva e São Sebastião da Feira District

Aqua Village Health Resort & Spa

Home

Portugal

Coimbra

Penalva de Alva e São Sebastião da Feira

Penalva de Alva e São Sebastião da Feira District

Aqua Village Health Resort & Spa

1/5

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Hot springs

Aqua Village Health Resort & Spa

9.2

Excellent (340 ratings)

Penalva de Alva e São Sebastião da Feira, Portugal -

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4 km Catedral das Beiras

6.5 km Roman Ruins of Bobadela

7 km Olive Oil Museum

Hotel Overview

Aqua Village Health Resort & Spa, located in Oliveira do Hospital, is a renowned destination for those seeking relaxation and rejuvenation. This hotel offers a unique blend of natural beauty and luxurious amenities tailored to providing an exceptional guest experience. Through a careful analysis of guest reviews, we've compiled a concise summary of the hotel's highlights and areas for improvement. Below, you'll find two ordered lists detailing the pros and cons as expressed by visitors.

Hotel highlights

Wellness

Fitness

Spa

Stunning Location: Guests rave about the resort's beautiful setting, nestled among picturesque landscapes, offering breathtaking views and a tranquil atmosphere.
Exceptional Spa Services: The spa facilities and treatments receive high praise for their quality, variety, and the professionalism of the staff, making it a highlight of the guest experience.
Luxurious Accommodations: The comfort and elegance of the rooms are frequently mentioned, with visitors appreciating the modern amenities and spacious layout.
Excellent Dining: The cuisine at the hotel's restaurant is described as superb, with the quality of food and the variety of options available being a standout aspect for many guests.
Attentive Staff: Customer service is highlighted as a strong point, with the staff's friendly and accommodating nature enhancing the overall stay.

Area for improvement

High Prices: A common criticism is the cost of staying at the resort and utilizing its services, which some guests find to be higher than expected.
Limited Pool Space: The available space around the pools is sometimes mentioned as being insufficient, especially during peak times, causing overcrowding.
Reservation Issues: A few guests have reported difficulties with booking and reservation confirmations, leading to inconvenience upon arrival.
Occasional Maintenance Issues: There are occasional mentions of maintenance needs within the rooms or facilities, although these seem relatively minor.
Restricted Spa Access: Some visitors note that the spa facilities can be restricted during busy periods, limiting availability for treatments or use of the spa amenities.

Amenities

Kids pool

Kitchen

Microwave

Babysitting

Extra beds/cribs

Pool

On private beach

Spa

9.2

RateScore

Total 340 Reviews

Blended Web Rating

9.2

9.0

booking

282 Reviews

9.2 / 10

expedia

58 Reviews

9.0 / 10

Reviews

200+ People Are Talking

Fitness

Wellness

Spa

Atmosphere

Breakfast

Nature

Food

Pool

Location

Family

Bathroom

Bar

Restaurant

Cleanliness

Amenities

Sleep

Kitchen

Hot Tub

Couples

Accessibility

Wi-Fi

Fitness was mentioned 85 times

22% Negative66% Positive

Reviews based on Fitness

Flo Rian K-Arch5 months ago

3/5

A nice and secluded place away from the hassle - even a bit hidden. About the SPA: Small but nicely laid out. But the prices are challenging: 35 / 45€ for a full day, 20/25€ for 5 hours and 15/20€ for 3 hours (working days / vs. weekends & high season). Generally, I don't understand why spas must be so expensive in PT. These are prices like at home in Germany - and I already find them expensive there 😅 Also, when you want an hourly package, you only have a certain time slot you need to book - which I find very restricting. They could just let people in whenever time they come and charge for whatever time they spent when they leave. And that bathing cap thing. Come on, which century are we living in...? It has shown that they don't really prevent losing hair and was therefore canceled 40 years ago in Germany... According to some other reviewers, they are not collaborative when there are complaints about a broken sauna, massage jets, cleanliness etc. For such high prices, they should be more customer friendly. Unfortunately, it just seems that Portugal is not a wellness/ SPA country. Only some rich people from the big cities or foreigners can afford it. With it's low wages, affordable food and some nice hotels, Portugal could be a great country for international tourists seeking for a wellness holiday like in the Czech Republic for example. But spas like in Unhais and Caldas da Felgueira just have the same expensive and restrictive SPA policies.

James Garber2 years ago

5/5

My wife and I booked a last-minute stay at the resort and spa due to poor weather up in the mountains where we originally were going to stay. The resort was absolutely top notch. We dined at the restaurant each night and the food, wine, and cocktails were extraordinary, and the service was absolutely exceptional. The cocktail presentations were especially impressive - I have never seen anything that compares to be honest. The spa facilities were very nice and we enjoyed using the gym even though it wasn't the most well-equipped. The pools, saunas, and other amenities were very nice although we were a little surprised children were permitted. Each time we chose to use those facilities, small children were present which did detract from the peace and ambiance. The rooms were huge and extremely comfortable.