Hilton Porto Gaia, situated in Vila Nova de Gaia, is a highly regarded hotel praised for its excellent service, modern facilities, and stunning location. The hotel’s prime positioning allows easy access to local attractions and provides guests with breathtaking views, enhancing the overall staying experience.
1/5
Safety index
93 out of 100
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Safe area
Luxury
Spa
City
Hilton Porto Gaia
9.0
(1,454 ratings)
Vila Nova de Gaia, Portugal -
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1.05 km Porto Historic Center
1.12 km Dom Luis I Bridge
1.19 km Ribeira Square
Hotel Overview
Hotel highlights
Location
Wellness
Breakfast
- Exceptional Customer Service: Guests consistently highlight the warm, welcoming staff who go above and beyond to ensure a comfortable stay.
- Stunning Views: The hotel offers spectacular views of the city, which is frequently mentioned as a highlight of guests' stays.
- Modern Facilities: The hotel’s contemporary design and state-of-the-art facilities receive high praise from guests.
- Spa and Wellness Facilities: The availability of a spa and wellness area is celebrated for providing relaxation and rejuvenation.
- Location: Its strategic location near local attractions and dining options adds to the hotel's appeal.
Area for improvement
- Cost: Many guests feel that the cost of their stay, including incidental expenses, is on the higher side.
- Room Size: Some guests mention that the rooms, particularly the standard ones, feel cramped.
- Booking Issues: A few guests have reported issues with booking and reservation management, leading to inconvenience upon arrival.
- Parking: The parking situation is seen as inadequate, with limited spaces available for guests.
- Noise Levels: There are occasional complaints about noise, either from within the hotel or the surrounding area, affecting the tranquility of some guests’ stays.
Amenities
Breakfast available
Pool
Spa
Hot Tub
Free WiFi
Air conditioning
Parking available
Laundry
Related hotel videos
9.0RateScore
Total 1,454 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
9.4
booking
1,290 Reviews
8.9 / 10
expedia
164 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Wellness
Breakfast
Spa
Bathroom
Atmosphere
Bar
Food
Fitness
Cleanliness
Restaurant
Amenities
Sleep
Pool
Gym
Parking
Hot Tub
Accessibility
Family
Business
Transit
Nature
Location was mentioned 100 times
6% Negative90% Positive
Reviews based on Location
PremiumFlyer747 months ago
Stayed here for two days during short hop to Porto. Hotel is located on the opposite side of the river (looking from old town), in Gaia neighbourhood, but I liked the location, as its more peaceful and there are tons of restaurants nearby. Hotel is very modern and also quite new, and it feels very airy and luxurious with lots of marble. Staff is very friendly and accommodating. Breakfast is very good, plenty of choices and not crowded. Executive lounge could have better spreads in the evenings, at least they could add some hot dish like a soup. Room was modern and fresh, very clean, bed quality excellent, my only complain would be thin walls, as we could clearly hear the neighbours talking on the phone or skyping.
PS000116 months ago
Stayed 6 nights around Christmas. This is a new, stylish hotel in a great location. The rooms, the lobby, the lighting and everything was beautifully designed. ||As Diamonds we were nicely upgraded, with an executive room first, then to one of the two level suites later in the stay. ||The breakfast was fantastic, with plenty of healthy food and very vegan-friendly as well. Service was impeccable at breakfast with staff quickly replenishing anything that was running low. ||The fitness center was large with a great selection of equipment including a TRX, which was appreciated. ||Overall we had a fantastic stay and the club room was very nice to accomodate us as vegans and offer us some extra salads and appetizers. ||We did have a minor hassle at checkout with an issue, but the team resolved it quickly. This was a great hotel and if we return to Porto we would definitely just stay here again. Highly recommend!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 194
Number of floors 5
Number of buildings/towers 1
Year Built 2021
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
74Upload
78Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
84 out of 100
Very Safe
Nighttime safety
61 out of 100
Safe
Vila Nova de Gaia safety index
93
Overall Safety Index
Very Safe
An average rating of the six safety categories
93 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
93
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
73
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
90
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
99
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
32
Overall Crime index
Low
An average rating of the crime categories
32 out of 100
Property crime severity
Low
39
Mugging or robbery 33/100
Car theft 28/100
Car break-ins 43/100
Home break-ins 26/100
Violent crime severity
Low
26
Physical attacks 26/100
Racism or religion motivated attacks 12/100
Other crime severity
Low
29
Insult or harassment in public 23/100
Corruption or bribery 51/100
Drug problem 41/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.8
Coffee
$0.8 - $3
Beer 0.5L
$0.8 - $1.5
Meal, inexpensive restaurant
$6.5 - $15
Public transport, one-way ticket
$1.3 - $2.5
Taxi 1km (normal tariff)
$0.5 - $1
Meal for 2 people, mid-range restaurant, three-course
$30 - $60
Bottle of mid-range wine
$3 - $8
McMeal at McDonalds
$7 - $10
Coke/Pepsi 0.33L
$1 - $2.5
Public transport, monthly pass
$30 - $40
Gasoline (1 liter)
$1.6 - $2
Mobile phone monthly plan
$8 - $35
Fitness club, monthly fee
$20 - $50
Weather In Vila Nova de Gaia
°C
°F
Precipitation In Vila Nova de Gaia
mm
in
Air Quality
Good
PM2.55
PM1011
23
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome