Aro Palace Hotel is a prominent hotel located in Brasov, often lauded for its prime location and the quality of its services. Drawing on user reviews, it's possible to glean both the positives and negatives of this accommodation option. Below, the good and bad aspects are listed based on common themes found in guest feedback.
1/5
Safety index
77 out of 100
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Aro Palace Hotel
8.5
(3,955 ratings)
Brasov, Romania -
350 m Piata Sfatului
490 m Black Church
980 m Tampa Cable Car
Hotel Overview
Hotel highlights
Location
Breakfast
Fitness
- Location: Situated in the heart of Brasov, the hotel offers easy access to local landmarks and attractions.
- Views: Many rooms boast stunning views of the surrounding cityscapes and natural landscapes.
- Service: Staff are frequently praised for their professionalism and willingness to assist guests.
- Amenities: The hotel comes equipped with a variety of amenities, including a spa, which guests appreciate.
- Room Quality: The accommodations are generally found to be clean, comfortable, and well-maintained.
Area for improvement
Parking
Bathroom
Sleep
- Pricing: Some guests feel that the prices are a bit steep for the value received.
- Noise Levels: Due to its central location, some guests report disturbances from street noise.
- Wi-Fi Connectivity: Issues with internet stability and speed have been noted by some visitors.
- Parking: Limited parking space can pose difficulties for guests with vehicles.
- Breakfast Variety: While generally good, a few guests desire more variety in the breakfast offerings.
Amenities
Kids pool
Extra beds/cribs
Spa
Pool
Free WiFi
Gym
Air conditioning
Laundry
Related hotel videos
RateScore
Total 3,955 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
3,816 Reviews
8.5 / 10
expedia
139 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Fitness
Cleanliness
Food
Amenities
Parking
Pool
Wellness
Spa
Atmosphere
Bathroom
Restaurant
Sleep
Bar
Business
Nightlife
Family
Gym
Nature
Air Conditioning
Accessibility
Kitchen
Wi-Fi
Transit
Entertainment
Location was mentioned 195 times
Reviews based on Location
Not sure how this hotel gets the great star reviews but oh well. I will say that you likely won't find a better location to stay in Brasov, so if you plan to walk the old town, there's no better place to stay. However, the place is horrifyingly run down. The carpeting in all of the hallways was horribly stained and damaged, the paint and walls in all of the common areas was dated and damaged, there was a device that constantly sprayed a type of perfume in the elevator area that smelled terrible and followed you everywhere. Our room was dated and in terrible shape. The bath was not clean, the bed was from the communist area, purchased at a yard sale from the former torture chamber, there were zero electrical outlets near the beds to charge you devices or power up anything. There was only one outlet which was on the other side of the room. I had to purchase an extension chord at a store to power up my cpap and charge my iphone - charge my camera. The whole thing smelled of a cigarette. So, my advice to the hotel would be to please update the hotel. My advice to people is that if you don't care about the niceties of life and being comfortable, you wont find a better location. My advice to Marriott, please buy this location, tear down this building, and build something nice.
The best part is the central location of the hotel and the views of the rooms. The hotel lobby also looks great and it is enormous. However, this is not a 5 stars hotel. I would rate it 3-4 stars based on the room quality. It is way too expensive for what it offers. Hot water is a major problem. Rooms are smelling of old and its amenities need upgrading. The pools are great in size but everything needs a 21st century update.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 195
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
69Upload
56Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
87 out of 100
Very Safe
Nighttime safety
70 out of 100
Safe
Brasov safety index
Overall Safety Index
Safe
An average rating of the six safety categories
77 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
76
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
60
Political safety
Safe
Potential for infringement of political rights or political unrest.
69
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
54
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Low
An average rating of the crime categories
26 out of 100
Property crime severity
Low
31
Mugging or robbery 23/100
Car theft 16/100
Car break-ins 34/100
Home break-ins 26/100
Violent crime severity
Minimal
16
Physical attacks 23/100
Racism or religion motivated attacks 12/100
Other crime severity
Minimal
20
Insult or harassment in public 31/100
Corruption or bribery 64/100
Drug problem 26/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1
Coffee
$1.6 - $4
Beer 0.5L
$0.6 - $1.2
Meal, inexpensive restaurant
$5 - $16.1
Public transport, one-way ticket
$0.8 - $0.8
Taxi 1km (normal tariff)
$0.4 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$32.2 - $60.3
Bottle of mid-range wine
$4 - $11.1
McMeal at McDonalds
$5.6 - $8
Coke/Pepsi 0.33L
$1.2 - $3
Public transport, monthly pass
$16.1 - $26.1
Gasoline (1 liter)
$1.3 - $1.6
Mobile phone monthly plan
$2 - $10.1
Fitness club, monthly fee
$20.1 - $60.3
Weather In Brasov
Precipitation In Brasov
Air Quality
Moderate
PM2.513
PM1023
32
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 23:30
Children welcome
No pets