Cocor Spa Hotel

Florin Baraitaru9 months ago

3/5

The hotel offers a similar all-inclusive experience to the ones in Greece or Bulgaria but for Romania it feels very expensive (considering the CONs points below). PROs: All-inclusive experience (restaurant, pool-bar, reception bar, spa) Restaurant and bar staff was very prompt and helpful. Reception and cleaning staff, not so much. Food was decent (breakfast + dinner). A suggestion - please include child friendly options at all times (nuggets/hotdog/french fries/pasta). For adults there was always a choice between pork/fish and the alternate chicken/beef but for the kids it was more challenging. CONs: Pool towel policy was not clear (or advertised). There was a lady that came once by the pool and distributed (or changed?) pool towels but when and where to find her was not clear. In the room we were given 2 big towels + 2 small ones for a family of 4 (2 adults + 2 kids). Additional were brought when we notified reception that additional towels are needed, however in the next days, the cleaning ladies reverted to default number. Had to ask at reception for a drying rack for the balcony which is sort of default in other sea-side resorts. Could not turn off the AC in the double superior room - it was on all night long unless I removed the electricity card from the socket. Complicated booking calculations (room + additional beds and so on). In the end I paid one extra bed for a 8y old child which was not installed because of lack of space in the room. Kids and evening entertainment - activities and schedule not clearly advertised. The inflatable castle by the pool need a good cleaning or to be replaced. Overall, it was a good experience for our family, but with some minor improvements it could be much better in the future. Our room (double superior room) was fine, but 3 other standard rooms booked by family members in our group had issues (smell, bathroom leakage or air conditioning).