**Mercure Al Khobar Hotel** is a well-reviewed hotel that offers guests a comfortable and memorable stay. Based on user reviews, the hotel prides itself on its excellent hospitality, providing guests with a range of amenities and services designed to enhance their visit. While it has many positive aspects, a few areas of improvement have been noted by guests.
1/5
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Safety index
41 out of 100
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Mercure Al Khobar Hotel
7.0
(173 ratings)
Al Khubar, Saudi Arabia -
2 km Al Khobar Water Tower
2 km Khobar Corniche
2.5 km AlFanar Mall
Hotel Overview
Hotel highlights
Location
Atmosphere
Nature
- Outstanding Customer Service: Guests frequently commend the attentive and friendly staff who go above and beyond to ensure a pleasant stay.
- Prime Location: Its prime location offers easy access to local attractions, making it convenient for sightseers and travelers.
- Quality of Rooms: Many appreciate the cleanliness and comfort of the rooms, highlighting the luxurious feel and modern amenities.
- Delicious Food: The hotel's dining options receive high praise for the variety and quality of food available.
- Excellent Leisure Facilities: The availability of leisure facilities such as a swimming pool and fitness center is a plus for guests looking to relax or maintain their workout routine.
Area for improvement
Bathroom
Sleep
Air Conditioning
- Pricey: Some guests feel that the hotel's rates are a bit on the higher side, especially considering the competition.
- Limited Parking: A number of reviews mention difficulties with parking, including limited spaces available.
- Wi-Fi Connectivity Issues: Several guests have reported problems with the Wi-Fi connectivity, affecting their overall experience.
- Occasional Noise Disturbances: Noise from nearby rooms or the street can sometimes be an issue for guests seeking a quiet stay.
- Room Service Delays: There are occasional comments about delays in room service, affecting the convenience of the stay.
Amenities
Kids pool
Tennis court
Extra beds/cribs
Breakfast available
Pool
Hot Tub
Laundry
Free WiFi
Related hotel videos
RateScore
Total 173 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
expedia
173 Reviews
7.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Dining
Room
Breakfast
Atmosphere
Bathroom
Sleep
Restaurant
Business
Nature
Fitness
Parking
Wi-Fi
Family
Couples
Bar
Transit
Nightlife
Air Conditioning
Pool
Kitchen
Accessibility
Tv
Wellness
Gym
Spa
Cleanliness was mentioned 259 times
Reviews based on Cleanliness
This hotel is a 2 star, maximum 3 star at best, the 5 star is a thing of the past.|Unfortunately, the hotel is poorly and unprofessionally managed. A number of issue during my stay made me reaching a conclusion that I will never use this hotel again.|Air Conditioning is either on full power or off, if on is like a jet; in the bathroom only one towel is provided for all tour need. I mean one single towel for hands, face, feet, shower...... Windows not clean to the point is hard to see outside. |Staff is pretty much not useful as anything you may ask is not considered, you may get it or not who knows......|Breakfast is basically only for Asian taste, no western choices, not even basic cereals.|Definitely a poor choice by our agency.|If you look for a western standard hotel, please look elsewhere.
I have stayed in many hotels in Saudi Arabia on business visits, but Mercure Hotel was a horrible experience, rooms were very very dirty, carpet was like they didn’t clean from ages, ordered food in the room, bad quality. I have to call 5-6 times to reception if I need anything. Hotel was not having towels, can anyone believe it, but that’s true, not a single towel in the room, they said all the towels are in laundry. I would give zero rating and strongly recommend waste of money. It is not 5-star hotel it is zero-star hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 157
Number of floors 12
Number of buildings/towers 1
Year Built 2010
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
132Upload
62Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
93 out of 100
Very Safe
Nighttime safety
81 out of 100
Very Safe
Al Khubar safety index
Overall Crime index
Minimal
An average rating of the crime categories
13 out of 100
Property crime severity
Minimal
15
Mugging or robbery 10/100
Car theft 14/100
Car break-ins 21/100
Home break-ins 12/100
Violent crime severity
Minimal
7
Physical attacks 12/100
Racism or religion motivated attacks 12/100
Other crime severity
Minimal
6
Insult or harassment in public 14/100
Corruption or bribery 27/100
Drug problem 9/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.2
Coffee
$2 - $6.1
Beer 0.5L
$1.2 - $2.5
Meal, inexpensive restaurant
$3.7 - $9.8
Public transport, one-way ticket
$0.5 - $1.2
Taxi 1km (normal tariff)
$0.5 - $3.7
Meal for 2 people, mid-range restaurant, three-course
$34.4 - $73.7
Bottle of mid-range wine
$1.2 - $3.7
McMeal at McDonalds
$6.1 - $6.9
Coke/Pepsi 0.33L
$0.6 - $0.9
Public transport, monthly pass
$14.7 - $73.7
Gasoline (1 liter)
$0.6 - $0.6
Mobile phone monthly plan
$33.9 - $36.9
Fitness club, monthly fee
$73.7 - $122.9
Weather In Al Khubar
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:30
Children welcome
No pets, service animals welcome