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Saudi Arabia

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Dammam

Ibn Khaldun

Sheraton Dammam Hotel & Convention Centre

Home

Saudi Arabia

Eastern Province

Dammam

Ibn Khaldun

Sheraton Dammam Hotel & Convention Centre

1/5

Safety index

40 out of 100

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Business

Family

Luxury

Spa

Sheraton Dammam Hotel & Convention Centre

7.6

Fair (2,136 ratings)

Dammam, Saudi Arabia -

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280 m Al Shatea Mall

1.19 km Marina Shopping Mall

1 km Al Danah Mall

Hotel Overview

Sheraton Dammam Hotel & Convention Centre is often recognized for its prime location, impressive amenities, and attentive service, according to user reviews. Guests frequently highlight its upscale accommodations, comprehensive facilities for both leisure and business purposes, and the quality of dining experiences. However, some have pointed out areas of improvement, particularly in aspects that impact the overall guest experience.

Hotel highlights

Location

Atmosphere

Food

Exceptional Location: Praised for its strategic location, offering easy access to local attractions and commercial areas.
Luxurious Amenities: Guests appreciate the high-quality amenities, including the spa, fitness center, and outdoor pool.
Spacious and Comfortable Rooms: The rooms are frequently lauded for their size, comfort, and modern facilities.
Professional and Courteous Staff: The staff's professionalism and friendliness have been a highlight for many visitors.
Quality Dining Options: The variety and quality of dining experiences within the hotel receive high marks from guests.

Area for improvement

Amenities

Bathroom

Entertainment

Price Point: Some guests find the hotel's pricing to be on the higher side when compared to other options in the area.
Maintenance Issues: There are occasional comments about the need for better maintenance in certain areas of the hotel.
Wi-Fi Connectivity: A few guests have mentioned problems with the Wi-Fi service, including connectivity and speed issues.
Check-in and Check-out Process: The efficiency of the check-in and check-out process has been criticized by some.
Limited Parking: Guests have pointed out the issue of limited parking space availability.

Amenities

Kids pool

Tennis court

Extra beds/cribs

Pool

Spa

Breakfast available

Parking included

Parking available

RateScore

Total 2,136 Reviews

Blended Web Rating

7.6

7.2

booking

1,954 Reviews

7.6 / 10

expedia

182 Reviews

7.2 / 10

Reviews

200+ People Are Talking

Cleanliness

Amenities

Food

Location

Breakfast

Atmosphere

Bathroom

Fitness

Business

Wellness

Sleep

Spa

Bar

Restaurant

Family

Pool

Couples

Parking

Nightlife

Entertainment

Nature

Gym

Wi-Fi

Air Conditioning

Cleanliness was mentioned 100 times

38% Negative57% Positive

Reviews based on Cleanliness

steev afyouni7 months ago

1/5

This is ain't representing the international standard of sheraton at all! The hygiene level is very low . The chief was sneezing on the breakfast buffet horribly today morning and continuously . Even the team wasn't wearing any gloves. The service was very poor and the food was very standard compared to what sheraton used to provide. Generally dont put high expectations on the service or accommodation level.

Nouf Nawaf9 months ago

1/5

Really disappointed in the cleanness of the hotel.. there where molds in the room and bathrooms.. the water from the bathrooms is yellow… the hotel desperately needs renovation and the the furniture is too old and dirty.